Any recs for refurbished or repair for multifunction console, Prius V 2012

First it would help to describe what exactly is not working. The whole unit with no lights or functions? I would certainly check the fuses feeding it, Pics of the unit would help as there are several used in Prius v’s that year. If its totally dead and in need of replacement, I would buy one from ebay for a few hundred dollars. Most will come from junkyard sellers but will be backed by ebay. The only concern is your profile states it is a prius v trim 5 which was a different head unit from the majority of v’s sold. Trim 5 usually had advanced safety tech and hard drive nav. I would take the car’s vin to a dealer’s part department and verify the actual trim and your head unit part numbers which may vary even in a trim 5.

 

What are you calling a "multifunction console"? The instrument cluster?

Have you had the problem diagnosed by a Toyota dealer? What can appear to be a failure of an dashboard display can be caused by other components not sending information to the display.

If the instrument cluster itself is defective, I see new replacements of the "METER SUB-ASSY, COMBINATION" available for from $425 to $470 from online sellers.

 

Interesting. Maybe he is talking about the head unit. The term "multifunction" is generally used by Toyota to describe a non-head unit display module that displays a variety of information.

If he's talking about the head unit, the key question is whether his Prius v Five has the Advanced Technology Package (ATP) with PCS, DRCC, etc. since it uses a different head unit than the Prius v Five without it. I've seen lots of pre-facelift (2012-2014) Prius v Five where we live but none of them have had the ATP like ours has.

I've never used them but I know that the following company repairs navigation head units: Car Audio Video Navigation Service Center - Hi-Tech Electronic Services

 

Offline: That is why she needs to find the exact part number using her vin. The parts dept can pull up the exact car with all of its parts. Somehow I doubt she would buy a car with a bad instrument cluster but...

Right now there are 31 head units that fit my trim 3 on ebay starting at $90. Even then some came with an extension box bolted on the bottom some do not. The extension module enables the standard non-hard disk nav.

 

The vin (vehicle identification number) is the numerical serial number for the car listed on a plate inside the drivers door and through the widshield, drivers side. It is usually on your insurance papers and title as well. Ebay is fine because they guarantee it, usually by the seller (one year on the top ad) and always by ebay. So if your capable of changing it out it can be the low cost answer.

It sounds like you are describing features from the cars window sticker. From that alone it sounds like the standard non hard drive version. A pic would confirm. Again take the vin to the dealers parts department, have them look up your specific unique car and write down the part numbers.

$600 to $800 from a dealer for this is pretty reasonable if you want that warm and fuzzy the dealer provides. For that price I would expect they would put in a used unit. If you are not diy people, an audio shop could install. The only reason to buy it yourself and diy is to save money as you suggested was the goal.

 

if you buy from a responsible bay seller, won't they take it back?

 

It is the standard version that I showed above. Get one with the extension box.

 

I have the same problem on my 2012 Prius v. I was also told by local dealer that I needed a new multifunction console although they called it something else. I was not able to find replacement part number on the Toyota website. I have a different console , see the photo. Any idea what part number that might be?

 

Hello Jamie L; Just wondering if you've had the repair job done yet. Did you do the job yourself? Where did you buy the parts?