Where is the SOS button on a 2020 Prius Prime

Discussion in 'Prime Main Forum (2017-2022)' started by Grant Gaudin, Sep 21, 2019.

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  1. Grant Gaudin

    Grant Gaudin Junior Member

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    First Post.

    Just purchased a 2020 Prius Prime. The manual shows the SOS button here:

    [​IMG]
    Here is a photo from my car:

    (no SOS button)
    [​IMG]

    Does anyone know where the SOS button has moved to?

    BTW: Love, Love my new car!

    Thank you,

    Grant
     
    #1 Grant Gaudin, Sep 21, 2019
    Last edited: Sep 21, 2019
  2. Tideland Prius

    Tideland Prius Moderator of the North
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    Safety Connect is only available on the base model (yes it’s odd). The Upgrade trim level doesn’t have it.
     
    #2 Tideland Prius, Sep 21, 2019
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  3. bisco

    bisco cookie crumbler

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    upper trims never break down or get in accidents (y)
     
    #3 bisco, Sep 21, 2019
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  4. Tickwood

    Tickwood Active Member

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    My 2020 Limited has it!
     
    #4 Tickwood, Sep 21, 2019
  5. Tickwood

    Tickwood Active Member

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    This must be a Canadian trim thing.
     
    #5 Tickwood, Sep 21, 2019
  6. bisco

    bisco cookie crumbler

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    eh?
     
    #6 bisco, Sep 21, 2019
  7. Salamander_King

    Salamander_King Senior Member

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    Whaaat? Is this Canadian thing? Or the US models the same way???
     
    #7 Salamander_King, Sep 21, 2019
  8. Tideland Prius

    Tideland Prius Moderator of the North
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    It's possible the US is the same since we use nearly identical features.

    It's because the base model has the Entune 3.0 headunit and has DCM installed. The models with the 11.6" screen cannot support Entune 3.0 so no DCM is installed and I guess Toyota wasn't gonna install the old Safety Connect stuff (the ones on the Gen 3 and Gen 4.0).
     
    #8 Tideland Prius, Sep 21, 2019
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  9. Salamander_King

    Salamander_King Senior Member

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    @Tickwood says he has the Safety Connect on 2020 US Limited model (Advanced in previous years).
     
    #9 Salamander_King, Sep 21, 2019
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  10. Tideland Prius

    Tideland Prius Moderator of the North
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    Then it's a Canadian quirk. lol

    My neighbour has a 2020 Upgrade w/ Advanced Package (similar to the US' Limited) and doesn't have Safety Connect.
     
    #10 Tideland Prius, Sep 21, 2019
    Last edited: Sep 21, 2019
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  11. Dennis_MA

    Dennis_MA Active Member

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    My 2020 Limited (US Model) has Safety Connect. So I think you are right maybe not available in Canada.
     
    #11 Dennis_MA, Sep 21, 2019
  12. MSantos

    MSantos EcoAccelerometry

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    Exactly. I really hate it when TCI forces us to either wait or compromise in our trim choices.

    But, this Safety Connect feature is primarily why earlier this week, I purchased a 2020 base Prime to replace my daughter's Ioniq. I guess I'll be joining the club of two Prime households.

    Cheers
     
    #12 MSantos, Sep 21, 2019
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  13. Tideland Prius

    Tideland Prius Moderator of the North
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    Yeah the Prius and Prime are in that weird transition spot in the Toyota lineup. Not old enough to bypass the new stuff but not new enough to have included it in the first place. The Prius ans Avalon were the first and last ones on TSS-P 1.0 and Entune 2.x
     
    #13 Tideland Prius, Sep 21, 2019
  14. CharlesH

    CharlesH CA HOV Decal #5 on former PiP

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    So for US 2020 Prime models, which trims have Safety Connect (minus the smartphone remote apps)? In previous years, for the Prime and its PiP predecessor, only the Advanced trim had SafetyConnect (with the smartphone remote apps).
     
    #14 CharlesH, Sep 22, 2019
  15. ctscoob

    ctscoob Junior Member

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    I have a ‘20 Limited. It has the Safety Connect feature/button.
     
    #15 ctscoob, Sep 22, 2019
  16. mister2cool

    mister2cool Member

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    20 Limited, and SOS button is exactly where the diagram shows.
     
    #16 mister2cool, Sep 26, 2019
  17. Grant Gaudin

    Grant Gaudin Junior Member

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    Thank you for the all responses. The manual is the Canadian version. I have just wrote Toyota Canada and will post what they say.
     
    #17 Grant Gaudin, Sep 27, 2019
  18. Grant Gaudin

    Grant Gaudin Junior Member

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    Toyota Canada Response was Safety Connect is only available on the base model. The "Prius Prime Upgrade" does not include it. Weird
     
    #18 Grant Gaudin, Oct 4, 2019
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  19. ctscoob

    ctscoob Junior Member

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    Weird.
     
    #19 ctscoob, Oct 5, 2019
  20. El Dobro

    El Dobro A Member

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    I guess you don't have to worry if you have an upgrade model. :D
     
    #20 El Dobro, Oct 5, 2019
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