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Anyone home at the Prius chat store?

Discussion in 'PriusChat Shop Forum' started by dpower, Apr 22, 2019.

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  1. dpower

    dpower Member

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    i purchased some items from the store here recently and one of them is defective. I can’t seem to get a response by phone, web contact form or replying to the email.
    Anyone know if this has been outsourced or how to contact them?
     
    #1 dpower, Apr 22, 2019
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  2. bisco

    bisco cookie crumbler

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    try reporting your post and asking if a mod can help you.
     
    #2 bisco, Apr 22, 2019
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  3. dpower

    dpower Member

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    Tried that, let’s see if it gets a response.
    I would recommend nobody purchase from the shop at this time.
    There is no one answering the phones, responding to emails and now forum posts.
    It’s a shame, I bought a lot of nice gadgets for my 2005 over the years when there were no ads to provide revenue, and it was the shop and donations that kept it running.
     
    #3 dpower, Apr 24, 2019
  4. Tideland Prius

    Tideland Prius Moderator of the North
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    Some of it appears outsourced based on one of the recent issues I had to deal with. I can’t speak for Danny since I’m only a moderator. He’ll have to talk to you directly.
     
    #4 Tideland Prius, Apr 24, 2019
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  5. bisco

    bisco cookie crumbler

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    hmm... seems like we need some kind of early warning system:whistle:
     
    #5 bisco, Apr 24, 2019
  6. dpower

    dpower Member

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    That would be fine, we just need a way to get ahold of him if he is the only one responsible for it’s running.
    He’s not responding and I don’t want to pull the funds back and get the accounts in trouble.
    I could have bought it direct but always check here first to support the board.
     
    #6 dpower, Apr 24, 2019
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  7. bisco

    bisco cookie crumbler

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    that kind of loyalty should be rewarded(y)
     
    #7 bisco, Apr 24, 2019
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  8. Tideland Prius

    Tideland Prius Moderator of the North
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    Have you tried Twitter (@priuschat)?
     
    #8 Tideland Prius, Apr 24, 2019
  9. dpower

    dpower Member

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    I got a response, seems to be some internal issues they are working out.
    I’ll let you all know if this gets worked out.
     
    #9 dpower, Apr 26, 2019
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  10. dpower

    dpower Member

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    They shipped me a new cover that is made correctly. Seems they are having some back office issues.
     
    #10 dpower, May 8, 2019
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  11. bisco

    bisco cookie crumbler

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    congrats!(y)
     
    #11 bisco, May 8, 2019
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