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Charge Port Sticks

Discussion in 'Prime Plug-in Charging' started by Solar Powered Prime, Mar 23, 2019.

  1. Solar Powered Prime

    Solar Powered Prime Junior Member

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    Location:
    Pittsburgh
    Vehicle:
    2018 Prius Prime
    Model:
    Plug-in Advanced
    We have a couple of times recently when to charge port door would not open. If push the door maybe 10, it still won't open. Come back a few minutes later and it works. This is either a recent problem or it is getting worse, not sure. Anyone else have this? Any ideas would be appreciated.
     
    #1 Solar Powered Prime, Mar 23, 2019
  2. bisco

    bisco cookie crumbler

    Joined:
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    boston
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    Plug-in Base
    have you tried lubricating the mechanism?
     
    #2 bisco, Mar 23, 2019
  3. jerrymildred

    jerrymildred Senior Member

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    This assumes the door is not locked. In that case, the door doesn't actually latch. It's a simple mechanism. The long button with the rubber boot latches in the retracted position when you close the door. Then, when you push the door in to open it, it's supposed to release and extend to push the door open. If it doesn't release, you can still hook your thumbnail behind the door and pull it open. Apparently something is binding behind that rubber boot. Hopefully, it's not too hard to get that boot off and investigate.

    If the door is locked, that's different. :D If the car doors are locked, so is the charging port door. You'll need to have your fob with you.
     
    #3 jerrymildred, Mar 23, 2019
    bisco and Solar Powered Prime like this.
  4. Solar Powered Prime

    Solar Powered Prime Junior Member

    Joined:
    Aug 20, 2018
    18
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    Location:
    Pittsburgh
    Vehicle:
    2018 Prius Prime
    Model:
    Plug-in Advanced
    I think that we may have had the doors locked. We had to park outside the garage for a week, which is the first time for that. Thanks! Still learning.
     
    #4 Solar Powered Prime, Mar 24, 2019
    jerrymildred likes this.
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