1. Attachments are working again! Check out this thread for more details and to report any other bugs.

Brake actuator "warranty extension" from Toyota

Discussion in 'Gen 2 Prius Main Forum' started by Soylent, Jul 18, 2016.

  1. JC91006

    JC91006 Senior Member

    Joined:
    Nov 10, 2013
    16,525
    8,428
    0
    Location:
    Los Angeles, CA
    Vehicle:
    2008 Prius
    Model:
    II
    If your question was asking to have something out of warranty covered, the answer will never be a yes
     
  2. Whoami

    Whoami Junior Member

    Joined:
    Jan 21, 2018
    18
    8
    0
    Location:
    SoCal
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Premium
    I figured as much... Toyota has opted to take care of things slightly past warranty in the past so I figured that it wouldn't hurt asking.

    Meaning, I have gotten a yes just by asking (and I didn't walk in expecting a yes - but it is always worth asking)
     
    bisco likes this.
  3. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    110,132
    50,048
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    i think because it was already an extended warranty, they are choosing not to go longer. it's unfortunate that the later cars didn't get the same amount of time as earlier.
     
  4. JC91006

    JC91006 Senior Member

    Joined:
    Nov 10, 2013
    16,525
    8,428
    0
    Location:
    Los Angeles, CA
    Vehicle:
    2008 Prius
    Model:
    II
    Actuator repair is a very expensive repair (thousands), not sure they'll cover without looking at it first.
     
  5. J.J. Lynch

    J.J. Lynch New Member

    Joined:
    May 6, 2018
    1
    1
    0
    Location:
    Portland, OR
    Vehicle:
    2005 Prius
    Model:
    N/A
    I had the brake actuator warranty repair done on my '05 Prius at the end of August 2016. I was so glad I remembered receiving that Enhanced Warranty Notice. The dealership where I bought the car had never seen the issue come up before and it took them nearly a week to get the part and replace it. A couple of weeks ago the brakes started acting funny again. Especially when I was going slow and turning to pull into parking spaces (bunny hop inducing pulses) or a driveway. The disc brake idiot light came on a couple of days after that, then as I'm driving home, the ABS, VSC, and Brake lights illuminate on the dash and we're back to the brake actuator in full on failure mode. I call the dealership and they get me an appointment a few days later. I called Toyota and they tell me the replacement parts are only good for One Year or 12,000 miles and they're so happy that I got so much use out of the car, but they're done supporting it. Sigh....I suppose that's about the same response I would have received from any other car manufacturer after 12 years. So, I call the dealership to check on the car and they have the codes for the brake actuator and a lot of other codes. Upon further investigation they discovered that the regular battery is only producing about 10 volts instead of 12 like it should. The tech cleared the codes and put in a know good battery for testing and by some divine miracle (proper voltage) the brake actuator came back to life and started working. The technician tested the car for several miles over the course of two days and the problem never resurfaced. I've been driving it for a couple of weeks now with a new battery and no brake problems whatsoever. Makes you wonder how many of these brake actuator issues are caused by dying or faulty auxiliary batteries. You can check your battery from the Prius diagnostics page on the touchscreen. There's a YouTube video showing you how with no brake, start button twice, and flipping the headlights on/off three times in a row. The diagnostics page has a section or two that will show you the voltage of your auxiliary battery and if it's not at or near 12 volts then it probably needs to be replaced. This could save you time and lots of money. Hope this helps.
     
    SFO likes this.
  6. dolj

    dolj Senior Member

    Joined:
    May 14, 2012
    7,854
    3,966
    0
    Location:
    Wellington, New Zealand
    Vehicle:
    2007 Prius
    Model:
    N/A
    Your problem was caused by the 12 V buss dropping well below 10 V on start up, which will cause problems for the brake system among others.

    A good 12 V AGM battery, such as that used by the Prius, can obtain and hold 13 V or more and drop to and hold 12.7 V under load.

    If you care to, a long life and high(er) voltages can be achieved by purchasing and using a 12 V automatic multistage battery charger with an AGM setting. Not to mention no inconvenient car troubles caused by having a flat battery.
     
    #46 dolj, May 7, 2018
    Last edited: May 8, 2018
    SFO likes this.
  7. Beachbummm

    Beachbummm Senior Member

    Joined:
    Sep 12, 2013
    1,160
    392
    0
    Location:
    Florida
    Vehicle:
    2008 Prius
    Model:
    Five
    that program ended in 2017, the repair cost is now over $3000 and exceeds the value of the cars
     
  8. liveinmtl

    liveinmtl New Member

    Joined:
    Aug 12, 2018
    8
    0
    0
    Location:
    montreal
    Vehicle:
    2007 Prius
    Model:
    N/A
    Mine is 2007 prius and just passed 102k miles (on Aug 12th, 2018). Just had brake actuator failure signs today (ABS/VSC brake lights on, red triangle, check engine light on, long beep, no power assist). What to do with this car? Will the dealer still honor extended warranty ?
     
  9. MilkyWay

    MilkyWay Active Member

    Joined:
    Feb 20, 2013
    819
    359
    23
    Location:
    MI
    Vehicle:
    2007 Prius
    Model:
    II
    Or is $200-$300 on eBay and $100 to install making it a very cheap repair ($300-$400 total). This is for used but I've owned several in the 130-200k range and never had a brake actuator problem.
     
  10. MilkyWay

    MilkyWay Active Member

    Joined:
    Feb 20, 2013
    819
    359
    23
    Location:
    MI
    Vehicle:
    2007 Prius
    Model:
    II
    Go on car-part.com and then:

    Select year 2007
    Toyota Prius
    For part select Anti-Lock Brake Pump
    Select your area, sort by distance, enter zip code.

    You'll get one for $75 to $100....Bring it to a few mechanic shops for a quote shouldn't be much.
     
    wjtracy likes this.
  11. liveinmtl

    liveinmtl New Member

    Joined:
    Aug 12, 2018
    8
    0
    0
    Location:
    montreal
    Vehicle:
    2007 Prius
    Model:
    N/A
    Thank you MilkyWay, very useful site and information. The problem with my Prius 2007 yesterday was : VSC ABS brake lights on, check engine light on, red triangle light on, long beep, and then total lose of power, tried to turn off the car but could not, then when turned off, after a while, the car can drive a few hundred meters, then same problem happens. I barely made it to home.
     
  12. liveinmtl

    liveinmtl New Member

    Joined:
    Aug 12, 2018
    8
    0
    0
    Location:
    montreal
    Vehicle:
    2007 Prius
    Model:
    N/A
    Toyota of America confirmed that my vehicle does not qualify the extended warranty program for ABS pump actuator failure, which means very high repair quote from dealer so I decided to leave car at home for whole day. Then when I turned on the car again and found VSC ABS lights disappeared, but check engine light still on, as well as the red triangle light. Got it scanned and found this code : P0A93 Generic Drive Motor "B" Performance. Anybody knows what this means?
     
  13. prius8654

    prius8654 Junior Member

    Joined:
    Oct 6, 2013
    80
    16
    0
    Vehicle:
    Other Hybrid
    Model:
    N/A
    Are you sure your auxiliary (12V) battery is good? How long ago since that has been replaced?
     
  14. MilkyWay

    MilkyWay Active Member

    Joined:
    Feb 20, 2013
    819
    359
    23
    Location:
    MI
    Vehicle:
    2007 Prius
    Model:
    II
    I googled that code and comes back as inverter water pump. Again, pretty simple to put in (hour or 2) with a $65 part on Amazon.

    I am just going off google so I would wait until someone else confirms. But if you look up that code the only thing that comes up is inverter water pump.
     
  15. Mendel Leisk

    Mendel Leisk EGR Fanatic

    Joined:
    Oct 17, 2010
    56,671
    39,221
    80
    Location:
    Greater Vancouver, British Columbia, Canada
    Vehicle:
    2010 Prius
    Model:
    Touring
    If you're unsure but want to justify it: isn't coolant pump replacements almost a preventative maintenance item? They wear, better to catch it before they seize.
     
  16. liveinmtl

    liveinmtl New Member

    Joined:
    Aug 12, 2018
    8
    0
    0
    Location:
    montreal
    Vehicle:
    2007 Prius
    Model:
    N/A
    inverter water pump or coolant pump, are they same thing different name? is it possible to provide a part link? thanks
     
  17. Mendel Leisk

    Mendel Leisk EGR Fanatic

    Joined:
    Oct 17, 2010
    56,671
    39,221
    80
    Location:
    Greater Vancouver, British Columbia, Canada
    Vehicle:
    2010 Prius
    Model:
    Touring

    There's one for the engine coolant circuit, another for the inverter coolant circuit. McGeorge Toyota parts site is good for info.
     
  18. liveinmtl

    liveinmtl New Member

    Joined:
    Aug 12, 2018
    8
    0
    0
    Location:
    montreal
    Vehicle:
    2007 Prius
    Model:
    N/A
    replaced at dec. 2010, so it is about 8 years now
     
  19. liveinmtl

    liveinmtl New Member

    Joined:
    Aug 12, 2018
    8
    0
    0
    Location:
    montreal
    Vehicle:
    2007 Prius
    Model:
    N/A
    The maintenance record shows water pump replaced on June 23rd 2011 @ 55315 miles.
     
  20. liveinmtl

    liveinmtl New Member

    Joined:
    Aug 12, 2018
    8
    0
    0
    Location:
    montreal
    Vehicle:
    2007 Prius
    Model:
    N/A
    I had the code cleared, coolant changed with Toyota coolant, that't all. Now running about 200 miles, lights not coming back, everything seems back to normal. Not sure what was wrong or what might be wrong?