Toyota Owners Jump Ship to Tesla

Would you be questioning CR's poll if it showed Toyota and Lexus in a more favorable light? Would I be linking CR's poll on this forum if it showed Tesla in a less favorable light? No, I would be linking that poll to Tesla Motors corporate and asking them what the hades is going on!

 

if toyota and lexus were 1 and 2, and chrysler was 3, absolutely. but i have questioned a lot of what cr does over the years. many of their recommendations are vague and inaccurate. i no longer trust them when making a purchase.

 

Again your post says nothing about how many Tesla contribiters in the database when common sense there aren't very many of them on the road compared gaint auto makers.

Posted via the PriusChat mobile app.

 

But I suspect you knew all that. You seem hell-bent on framing Tesla in the worst possible light.[/QUOTE]

Not really, but I am willing to state facts.

 

What incorrect information?

 

How much more favorable can CR show Toyota and Lexus as, they ranked 7 Toyota/Lexus vehicles out of the top 10 most reliable rating.

 

So CR's rating of Toyota reliability are "vague and inaccurate?" So you don't trust CR's ratings of reliability when purchasing a Prius? @bisco you can't have it both ways - trusting them when they agree with you and not trusting them when they don't agree with you. Which way are you going to have it?

 

You said the layoffs, all of them, were on the automotive side. That is simply false. Don't play dumb, you know what you said.

So you are going to believe CR's reliability rating (which comes from a survey) but you are not going to believe CR's customer satisfaction rating (which comes from a survey). This discussion becomes more bizarre by the minute!

 

why are you making stuff up?

please reread your post 421, then my post 422. i think i must have confused you, sorry!

 

Perhaps those still buying Chryslers are very loyal, get great treatment when problems get fixed, or simply love their car.

The poll is metric of how people view their car and the brand. It isn't something CR can test in the lab or track. Chrysler, and Dodge, are the only brands in which you can get a RWD sedan with a V8 that is as close as you can get to a car of the late '70s. They could be a haven for ICE car enthusiasts happy someone is still selling what they want.

I am mostly replying to the continuely brought up Model S door handles. After the second over priced replacement at a shop, a person could start looking into other options, and I'm showing they exist.

Otherwise, I assume someone able to afford a car that can be over $100k can afford it's upkeep, even if bought used. I like the idea of owning a Model S, but I'm not looking forward to replacing the larger tires on my Camry SE. I'd dread replacing the rubber on a Model S.

It shows that many of those Tesla owners are willing to buy another one despite any issues with reliability, and that many of them are likely promoting the brand to friends and family.

Plenty here consult CR when buying cars.

I'd want both, but if a company isn't building the car I want, then they are off the potential new car list before I even look into either.

In the late '90s and early 2000's, some Toyotas were experiencing problems with the oil sludging up. The company and dealers blamed the owners for not following the maintenance schedule, though some had. It took a class action suite to get Toyota to fix those engines and extend the warranty on them. Though they still got to maintain they weren't at fault, when the cause was the result of inadequate cooling channels in the engine block.
Toyota Agrees to Sludge Settlement for Consumers
Vehicle Engine Sludge | Consumer Reports
Oil Sludge in Toyota Engines

Early on in the Model S's history, some owners were hearing a noise from the car's motor. The motor's performance and operation wasn't effected; it was just a noise. Perhaps something would end up breaking eventually, but Tesla decided to replace these noisy motors for the customers. They may even have extended the warranty without prompting from outside forces.

Now, with all the models they make, and their history as a company, Toyota should have the experience on how to keep their costumers happy. Yet they still perform actions like Honda and GM that hurts them.

You don't need special tools to fix the door handle on a Model S, and the poster in your link got the <$2 part to fix it from Tesla. Musk is aware of the repair cost issue, but part of the problem is, as you like to point out other reasons, that there are just a small number of them on the road. Basic economics says small supply equals higher price. So even if third party sources were available, the price would still be high. This should change as more Model 3s get on the road.

Repair costs for fender benders on the Model 3 will already be cheaper, because it doesn't make extensive use of aluminum. Even then, the shear numbers of aluminum F150s on the road means more shops being able to work on such cars.

Listen, this is a Prius site, and many here have experience with Toyota beyond the Prius. Some of us have even heard of Deming before. But if Toyota is not selling the car people want, it does not matter how great they are to those people. People want a long range BEV. Their only options are Tesla or the Bolt. Talk of used Toyota reliability, or Prius Prime efficiency, isn't going to stop them from wanting a long range BEV. They might decide 100 plus miles of range is good enough and get a Ioniq Electric or Leaf, but they aren't coming back to Toyota until Toyota offers what they want.

 

So just to make sure I am not confused by you, you don't believe CR's ranking of Toyota/Lexus as 7 out of 10 most reliable?

 

i take it with a grain of salt, but trust my own experiences with 7 toyota's. i don't doubt many/most tesla owners are very satisfied though.

 

This weeks layoffs affect salary employees at Tesla Automotive, are you reading something different? Hourly workers at the plant will not be layed off.

 

THIS I feel like a dentist that has just pulled 32 teeth!

I believe CR's polls (which comprise both enthusiasts and trolls) on both customer satisfaction and reliability. But it is not the most important parameter I use when making a decision on any product, it is only one of many.

 

i would trust satisfaction over reliability. reliability includes too many factors. if i had to judge toyota by recalls, they wouldn't get too high a score from me.

 

Yes, some of the salaried workers at Tesla Motors have been laid off and they are being laid off in other divisions too. The exact numbers in each division is unknown at this time. Assembly line production continues to ramp up to achieve over 25K cars produced a month with an expected profit by the end of Q3/18.

 

I have owned 79 Celica, 83 Celica, 92 Lexus LS (still own), 92 Celica, 95 Corrolla, 06 Yaris, and 10 Prius ( still own) and 12 PriusC. All great cars, so I am bias!

 

Customer satisfaction is "skewed" because it's a measure of how the car performed relative to the customer's expectations. For example, many Mustang owners might be dissatisfied because they tend to overheat on track days unless you get the optional track package (not making this up), so it doesn't score as high as a Corvette (#3 most satisfying model overall, per this link). Does this mean you should buy a Corvette instead of a Mustang? For track use, yes. If you need a back seat for the kids or the dog, probably not.