1. Attachments are working again! Check out this thread for more details and to report any other bugs.

Michelin Premier--Very Noisy After Rotation?

Discussion in 'Gen 4 Prius Care, Maintenance and Troubleshooting' started by Starship16, Jun 8, 2018.

  1. Starship16

    Starship16 Senior Member

    Joined:
    Jun 8, 2018
    1,348
    1,454
    0
    Location:
    Beach Christmas
    Vehicle:
    2016 Prius
    Model:
    ----USA----
    My MICHELIN Premier AS tires are less than one year old. Had first rotation done at 6,000 miles. Now they seem to be very loud, like a steady " hum" noise. Alignment checks Ok. Brakes check Ok. Balance checks Ok. Tire pressure is correct. MPG is excellent. (My gas mileage actually improved slightly with the Premiers.)

    Tire Rack says my Michelin tires can be rotated any which way. They are not "one directional." I believe the tire shop rotated them front-to-rear as specified in the Prius manual. Why the new noise?
     
  2. Starship16

    Starship16 Senior Member

    Joined:
    Jun 8, 2018
    1,348
    1,454
    0
    Location:
    Beach Christmas
    Vehicle:
    2016 Prius
    Model:
    ----USA----
    You can disregard my question, above. I went back and read some older posts from 2010, 2013, etc. It seems an increase in tire noise is pretty common after getting a rotation. Various issues and reasons. I will just live with it. Keep up the good work, I will go back to being a lurker. Thanks.
     
    Montgomery, dubit and krmcg like this.
  3. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    110,133
    50,050
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    did they change the pressures?
     
    WesleyG94 and Starship16 like this.
  4. Lucifer

    Lucifer Senior Member

    Joined:
    Aug 23, 2015
    1,014
    486
    0
    Location:
    Nh
    Vehicle:
    2017 Prius Prime
    Model:
    Plug-in Advanced
    The Bucky bots in the tires are realigning, give them 500 miles.
     
    RCO likes this.
  5. Starship16

    Starship16 Senior Member

    Joined:
    Jun 8, 2018
    1,348
    1,454
    0
    Location:
    Beach Christmas
    Vehicle:
    2016 Prius
    Model:
    ----USA----
    bisco, I set the tire pressure at 1 or 2 psi above specs. Same as before the rotation. I guess this new noise shouldn't surprise me, I had Michelin tires (MXV4) on a previous vehicle and they were not a quiet tire. But I was hoping the Premiers would be different on my Prius. Several tire websites say that noise is common after a rotation. Maybe the Defender is less noisy?

    Now we will hear from 20 guys who say the Michelin Premier is the quietest tire they ever had! :)
     
    Andyprius1 and bisco like this.
  6. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    110,133
    50,050
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    we have premiers on our hycam, because energy savers aren't made in that size.
    they are quieter than the oems, but we haven't rotated yet. maybe we shouldn't.:cool:
     
    Starship16 and Mendel Leisk like this.
  7. Starship16

    Starship16 Senior Member

    Joined:
    Jun 8, 2018
    1,348
    1,454
    0
    Location:
    Beach Christmas
    Vehicle:
    2016 Prius
    Model:
    ----USA----
    Thanks for the replies. It just doesn't make any sense, I've never had such a drastic increase in road noise level after a simple tire rotation. I rechecked the psi this morning, it's only 2 above specs. The car even seems to ride harsher now. More mystery!

    I'm tempted to go back to that tire shop and start yelling, but I think I need a 2nd or 3rd opinion from another shop or maybe the dealer. There is only 7500 miles on the Premiers. No sign of wear whatsoever. Other than the noise, they seem like very good performing tires. I should have left well enough alone! Maybe they are rolling the wrong way? Wrong direction? But I don't see an arrow on the sidewall. (As one poster said in another thread: JUST TURN UP THE RADIO! :ROFLMAO:)
     
    #7 Starship16, Jun 9, 2018
    Last edited: Jun 9, 2018
  8. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    110,133
    50,050
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    michelin has a chat service, iirc.
     
    Starship16 likes this.
  9. Mendel Leisk

    Mendel Leisk EGR Fanatic

    Joined:
    Oct 17, 2010
    56,675
    39,222
    80
    Location:
    Greater Vancouver, British Columbia, Canada
    Vehicle:
    2010 Prius
    Model:
    Touring
    My pure guess would be that they actually cross-rotated them, that a couple are rotating opposite direction now. It shouldn't matter that much, but maybe the Premier's don't like that. Michelin recommends cross-rotation though, IIRC.

    Yeah confirm with the tire place first just how they rotate tires. If for example it was straight-back-and-cross-to-front, maybe they could try swapping the two fronts, see what happens.
     
    RCO and Starship16 like this.
  10. Starship16

    Starship16 Senior Member

    Joined:
    Jun 8, 2018
    1,348
    1,454
    0
    Location:
    Beach Christmas
    Vehicle:
    2016 Prius
    Model:
    ----USA----
    Thanks for the replies. I checked a Consumer Affairs website, as well as two more tire review websites. It's disappointing-- there are many complaints about Michelin tires. Mostly about the tread-wear warranty not living up to what is stated.

    90,000 mile Defenders getting only 40,000 miles.
    Premier All Season wearing out as early as 20,000 to 25,000 miles.
    Lack of tread depth in the Premiers.
    Numerous reports of sidewall cracking.
    A few reports of rough ride and noise.

    Everyone swears they did tire rotations, and had periodic alignments done, and checked the psi regularly. It comes down to who do you believe? Some of those people are probably just Michelin haters; the rest you hope are being honest. But a common complaint is lack of longevity and premature tire wear.

    Mendel, you are correct. Michelin says the Premiers can be rotated several ways. TireRack said the same. I'm not sure how the tire shop rotated mine. I should have watched more closely. This week I am returning to the dealer where I bought the car, Longo Toyota in El Monte, California. The largest volume-selling dealer in the nation! ;) (They got more Prii than you can count!) Very nice service dept. I will have them do an alignment check, inspect the suspension, rebalance the wheels, inspect the brakes, and rotate the tires again. After all THAT, if the tire noise persists then I will just live with it until they wear out. Which shouldn't be too long. Then its back to square one on choosing new tires again.

    Keep up the great work! You guys (and gals) provide a lot of nice information, experience, and help to many. Thank you.
     
    bisco likes this.
  11. Mendel Leisk

    Mendel Leisk EGR Fanatic

    Joined:
    Oct 17, 2010
    56,675
    39,222
    80
    Location:
    Greater Vancouver, British Columbia, Canada
    Vehicle:
    2010 Prius
    Model:
    Touring
    I don't know that any of those will address the issue. Well, the rotation might, but how to rotate? Reading through again: it's not clear to me who did the rotation? The dealership? Ask them how they rotated the tires, if it was straight front-to-back per the Owner's Manual, or?

    Again, and suspecting they've done straight back and cross to front, I'd try changine ONE variable at a time, and accordingly try just: swapping the two front wheels. It could be the tread has developed a bit of feather, and the two front wheels are now rolling in the opposite direction, so making a bit of noise.

    Just doing nothing for a thousand miles or so might smooth it out, but if it's noisy enough to bug you, doesn't hurt to try this, it's trivial for them or you, if you want to DIY.
     
    Starship16 likes this.
  12. Starship16

    Starship16 Senior Member

    Joined:
    Jun 8, 2018
    1,348
    1,454
    0
    Location:
    Beach Christmas
    Vehicle:
    2016 Prius
    Model:
    ----USA----
    Thanks. I'm right at 1,000 miles (after rotation). I tried to make a recording of the sound, but my cell phone recording doesn't come close to what it really sounds like. I just did a live chat with a woman at Michelin. (thanks bisco). She said: "None of our tires are noisy." :ROFLMAO: Then she said they could open a warranty case and refer me to a local dealer, who would determine if my tires are noisy, or not. (One man's opinion vs another man!) She also said the Premier can be rotated any which way, in any pattern. (Any suggestions for the Prius??? Manual says straight front to back, no X. Why is that?)

    I will still visit the dealer to get a suspension inspection because there are many potholes here. I've ran through quite a few. And I've never had a brake inspection yet. Mendel, thank you for all the suggestions. I feel a slight "thump thump thump"' on a smooth road, maybe the balance is off too. I will report back in a couple days, and let you know if the dealer found anything. Thanks for your time and help. :)
     
    bisco and Mendel Leisk like this.
  13. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    110,133
    50,050
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    looking at google top hits, it seems many factors could be involved, even over tightening.

    another says noisy tires in back sound noisier in front.
     
    #13 bisco, Jun 10, 2018
    Last edited: Jun 10, 2018
    Starship16 likes this.
  14. Starship16

    Starship16 Senior Member

    Joined:
    Jun 8, 2018
    1,348
    1,454
    0
    Location:
    Beach Christmas
    Vehicle:
    2016 Prius
    Model:
    ----USA----
    Yes bisco, I saw that too. Over tightening the lug nuts. And of course all those tire shops (and the dealers) usually use an impact wrench. I dream of the days of my youth :D and when I could do the work myself!

    Let me ask you Prius veterans this dumb question: Are the Prius Hybrid suspension parts a bit more fragile or sensitive? As compared to a Honda Accord, or a Camry, other sedans, etc? The Los Angeles area seems to be the pothole capital of the world. My eyes must be getting worse, I can't even see most of them... until BAM!!
     
    #14 Starship16, Jun 10, 2018
    Last edited: Jun 10, 2018
    bisco likes this.
  15. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    110,133
    50,050
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    same.:oops: mendel still has his vigor!(y)
     
    Starship16 likes this.
  16. Mendel Leisk

    Mendel Leisk EGR Fanatic

    Joined:
    Oct 17, 2010
    56,675
    39,222
    80
    Location:
    Greater Vancouver, British Columbia, Canada
    Vehicle:
    2010 Prius
    Model:
    Touring
    Not necessarily: the good guys do final tightening the way they should, in a star pattern with a torque wrench set to 76 ft/lbs. There's also torque sticks that can be used with an impact wrench; they'd maybe use an 80, close enough?

    Yeah if you have the wherewithal: try swapping the front wheels, just for giggles.
     
    mrwhsprs and Starship16 like this.
  17. RCO

    RCO Senior Member

    Joined:
    Aug 31, 2016
    3,709
    5,184
    0
    Location:
    Cornwall
    Vehicle:
    Other Hybrid
    Model:
    N/A
    Toyota UK do NOT recommend tyre rotation for any service interval. Perhaps it's just north American dealerships funding arrangement, i.e. - a nice little earner for the stealership.
     
    Starship16 and bisco like this.
  18. Lucifer

    Lucifer Senior Member

    Joined:
    Aug 23, 2015
    1,014
    486
    0
    Location:
    Nh
    Vehicle:
    2017 Prius Prime
    Model:
    Plug-in Advanced

    US dealers bill Toyota for the 5000 mile tire rotations, and the 10,000 mile oil changes, pity that in the UK they don’t rotate tires every 5000 miles, better for tire wear.
     
    Starship16 likes this.
  19. Mendel Leisk

    Mendel Leisk EGR Fanatic

    Joined:
    Oct 17, 2010
    56,675
    39,222
    80
    Location:
    Greater Vancouver, British Columbia, Canada
    Vehicle:
    2010 Prius
    Model:
    Touring
    Did you ever find a Toyota UK published schedule, something unambigous for DIY'r? I think we were talking about this? Seems like Dealership Maintenance Package malarkey was all that was dug up at the time.

    Tire rotation will even out the tire wear for sure. It's also a good opportunity to roll the tires along, check for any embedments, though I doubt the dealerships would do that. DIY'rs for sure would. Having the wheels off also facilitates a quick look at the brakes, hoses, shocks.
     
    Starship16 likes this.
  20. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    110,133
    50,050
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    seems like if you don't rotate your tyres by 8,000 miles, you shouldn't bother, they will have set in wear that won't work well at another corner.
     
    kithmo, Starship16 and RCO like this.