sounds like something is wrong, unless there is some adjustment in settings, or something a dealer can change with tech stream.
If the audio source is BlueTooth or Entune Apps like Pandora, you can raise the volume with the volume control on your phone. I have no idea if it's FM or AM radio stations and I usually set my FM raido volume at 8 or 10 which is loud enough for me.
Okay, so I just went and experimented with the sound. Did everything I've been doing (volume on steering wheel, etc.) and now it's super loud! Sheesh. Thanks everyone. Still getting used to everything.