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ChargePoint Question

Discussion in 'Prime Plug-in Charging' started by ClemsonSteve, May 26, 2018.

  1. ClemsonSteve

    ClemsonSteve Active Member

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    Question about ChargePoint. Today I went to an eating and shopping complex—a place with 2 ChargePoint stations with 2 each, total of 4 plugs. I noticed via ChargePoint app that these stations are not used very often. So after plugging in, I get a notification about how popular this charging station is, how to reserve the location, and that I might receive a notification to move my vehicle after charging. I assume this is a normal notification regardless of how busy?
     
    #1 ClemsonSteve, May 26, 2018
  2. EyePrime

    EyePrime Active Member

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    Idk ive gone to really busy chrg points and never had notifications like that. Do u activate with a chrg point card or a chargepoint app?
     
    #2 EyePrime, May 26, 2018
  3. bisco

    bisco cookie crumbler

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    #3 bisco, May 26, 2018
  4. Team ChargePoint

    Team ChargePoint Active Member

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    Thanks for tagging us! :)

    That notification doesn't sound familiar. Can you send me a private message telling me more about the location where you received it or can you send me the copy of it via private message? We do offer a Waitlist feature that lets drivers get in a virtual line to charge if all stations are in use. If all stations are busy, click Join Waitlist from the map view in the ChargePoint app and we’ll let you know when a spot opens up. - Rochelle
     
    #4 Team ChargePoint, Jun 2, 2018
    Umana and bisco like this.
  5. ClemsonSteve

    ClemsonSteve Active Member

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    2017 Prius Prime
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    Prime Advanced
    No problem as I now understand—it is the wait list feature. Thanks. You have me as a customer for many years to come!
     
    #5 ClemsonSteve, Jun 2, 2018
    Team ChargePoint likes this.
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