HUD switch

Hello,
I just purchased a Prius 4 with the HUD. Currently the display in the windshield only shows my speed and the speed limit. When I was test driving, the sales person turned it on for me and he also put in an address in the Navigation System so I could see the turns which I did see. However, I am trying to see the HIS system and I can't figure out how to view it. The manual says to press the HUD button on the left of the steering wheel, but the button is not lit and pressing it does nothing. There is the Auto light button next to it and that is not lit as well. I also do not see anyway to turn off the HUD system since the button is not lit. Is there something I should set to get these switches to work? Thank you for any info.

 

Thank you for your response. I do love my Prius and will probably be reading Chat regularly now. The salesperson is coming to my house today to pick up my Sienna mid row seats since I traded that in when I purchased the Prius. Hopefully he can tell me what to do or I can take it in. I can't press the HUD switch by the steering wheel and it is strange my steering wheel is on the correct side of the vehicle!!! (I watch BritBox here in AZ on my Apple TV and get confused on who is driving the vehicle.) Be a mess here in Arizona if it were on the other side, but anyway, the HUD switch just doesn't work. I don't want to say it is grayed out, because that is a computer term, but that is pretty much what it is, it doesn't function, doesn't light up. And, as a former teacher I get a little bit perturbed when my Prius tells me my score was 65/100. In schools here that is a grade of D!! I want to look at the HIS so I can get at least a B! The Prius tells me to look at the HIS to improve my score. I can see it on the main console, but it will not display on the HUD.

 

Thank you. I am just learning to use the HIS. It will take me a while to understand how everything works and how I can improve my mpg. I am still trying to get the HIS on the Heads Up System, but have tried everything in the manual and nothing will get it to display.

 

Here is the problem I have. When I press the power button, the car starts and 0 mpg displays in the HUD. I cannot turn off the HUD. On the left side of the steering wheel are 5 buttons. The top 3 are lit. The bottom two, the HUD and I think the other is Auto High Beam, those are not lit and do not function. I press them and nothing happens. It is a button that doesn't work. I found HUD in two places in the menu screens, one just lets me adjust position and brightness and the other when I select it says Route Guidance/On/Off. There is no where to turn off the HUD so I can start it up again to get to what I want. Is there some way to turn off the HUD without using the little switch/button on the left side of the steering wheel? Other than this HUD issue, I just love this vehicle.

 

OK, I will try to make a video. It is quite dark now, so not sure how good it will be, but I will give it a try.

 

OK, I created a video. Thanks so much for trying to figure this out. I probably will end up going into Toyota tomorrow to see what they think. But here is the video. You can see the 0 mpg on the windshield and then I moved to the buttons on the left of the steering wheel, the ones above have a blue light, but you can see the HUD switch has no light.

 

I didn't show myself pressing the button, but I assume that if the 0 mpg is in the display that the light should be on for the HUD showing it is active. It functions well when driving and during the test drive, it showed the speed limit and he put in an address in the Nav and it showed the turn to take. I just can't turn it off or make any changes to it. Today when I was driving it was showing me that I was going over the lane line, showed that in the HUD.

 

My Prius is fixed! Thank you for answering my posts and offering help. You were right, the button was stuck in the on position. What happened was that after my test drive, the dealer prepped the car for sale. During the test drive, I turned on the HUD. They did something with an alarm in the vehicle and to do that they had to disconnect some wires and then did not tighten the wires for that row of buttons. So, the HUD was stuck in On. The repair took about 15 minutes. The HUD light is now on and the vehicle and the HUD works perfectly. I have the HIS in the HUD now and I am a very happy Prius owner!