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We like sheep... on the ECO Dashboard

Discussion in 'Prime Fuel Economy & EV Range' started by Old Bear, Oct 15, 2017.

  1. priuscatprimeguy

    priuscatprimeguy Senior Member

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    me2
     
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  2. Mark57

    Mark57 2021 Tesla Model 3 LR AWD

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    It's been sent to level 3 support and they are testing.

    They need to hear from others that are having this issue. Right now, they have only heard from me and therefore think it's on my end which we know is not true.

    I told them to check the outbound queue on their email sever. I can guarantee it's got a large queue going right now.
     
  3. priuscatprimeguy

    priuscatprimeguy Senior Member

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    I'm on hold with sarita the entune app specialist who is trying to get ahold of her tech team
     
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  4. Mark57

    Mark57 2021 Tesla Model 3 LR AWD

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    Level 3 had me change my Entune password so they could model from my side. They're supposed to call me back after they've parted out and sold my vehicle, er I mean after they've tested with it.
     
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  5. priuscatprimeguy

    priuscatprimeguy Senior Member

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    same here
     
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  6. Mark57

    Mark57 2021 Tesla Model 3 LR AWD

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    Thanks, at least there are two of us now in different states.
     
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  7. priuscatprimeguy

    priuscatprimeguy Senior Member

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    yup, I mentioned your name and http://www.priuschat.com
     
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  8. Mark57

    Mark57 2021 Tesla Model 3 LR AWD

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    LOL, so did I but I told them your name and the web site. I didn't mention it was in the "sheep" thread.
     
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  9. priuscatprimeguy

    priuscatprimeguy Senior Member

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    yup, I forgot to mention that too:cry:
     
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  10. HPrimeAdvanced

    HPrimeAdvanced Senior Member

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    So you're the guy who stole my oranges!! Ah but I cannot blame you, oh newly Knighted One!! I'm not worthy! I'm now just an unworthy peasant who has "gassed" his poor Prime and must now fall from greatness into the deep dark depths of iniquity!! Alas, woe is me!! No more #1 for me!! Maybe someday I can aspire to greatness once again??...
    My oranges are gone, but my Rainbow of Hope still remains! Perhaps the Eco gods will forgive my Transgression!?

    .
     
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  11. Mark57

    Mark57 2021 Tesla Model 3 LR AWD

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    Question, on your ECO Dashboard app page, what is the date in the upper right corner? Has it updated since you drove last?
     
  12. pilotgrrl

    pilotgrrl Senior Member

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  13. HPrimeAdvanced

    HPrimeAdvanced Senior Member

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    Hey Ms. pilotgrrl, can you spare a little rain? We're quite parched over here in Socal, and the "BBQ" continues!!

    .
     
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  14. pilotgrrl

    pilotgrrl Senior Member

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    I'd be more than happy to help, but all we have on tap today is fog. If all the East Coast members can lobby for West winds, maybe Friday's rain will come to you.

    I vote for putting all the hot air in DC to good use! Send the rain to SoCal!

    Posted via the PriusChat mobile app.
     
  15. HPrimeAdvanced

    HPrimeAdvanced Senior Member

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    Screenshot_20171220-071752.png
    You're absolutely right, barnacle breath; we have a breach in data transmission, a discontinuance (incontinence?) of updates! It don't seem to be woikin', Jack!! You fussy folks have found a Glitch! My last drive was 12-19-17, around 2pm.

    .
     
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  16. pilotgrrl

    pilotgrrl Senior Member

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    It sounds like a possible sync problem on their side, although the Safety Connect people said the vehicle was connected at the time of the call.

    How does their Entune app server for Primes connect to the cloud when they sync?

    Posted via the PriusChat mobile app.
     
  17. HPrimeAdvanced

    HPrimeAdvanced Senior Member

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    Yeah, Ms. pilotgrrl; you go, girl!! There's definitely plenty of Hot Air in DC right now, and with current legislation being shoved furtively down our throats, the rotation of the earth could change so that prevailing winds would favor the arrival of rain to our baked and burnt desert! There's always a good side to everything!!

    .
     
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  18. Mark57

    Mark57 2021 Tesla Model 3 LR AWD

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    1-800-331-4331 is the free Entune support number. You'd be the third to report if you had time. Sorry there's no please, please, please emoji. ;)
     
  19. pilotgrrl

    pilotgrrl Senior Member

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    = please in the original sense although Americans usually use it as "pray"

    Posted via the PriusChat mobile app.
     
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  20. Mark57

    Mark57 2021 Tesla Model 3 LR AWD

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    The people that know, are not talking, yet. It's their side.

    On the first call, I had the Entune support guy on the cell speaker and the Safety Connect people on the car connection at the same time, per the Entune guy's request. The SC lady was like " um why you calling me?" Hacked off the support guy who via speaker said, to do your job and check this customer's account status after he identified his self.