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Free oil changes with Toyota Care

Discussion in 'Gen 4 Prius Care, Maintenance and Troubleshooting' started by ETP, Nov 30, 2017.

  1. ETP

    ETP 2021 Prime(Limit),24 Venza Limit,B52-D,G,F,H

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    Do the dealers use the same data base to determine if I get a free oil change? Reason I ask is that I get my service at another dealer in the same state.

    Thanks,
     
    #1 ETP, Nov 30, 2017
  2. IMkenNY

    IMkenNY Im just being nosy

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    All your service records are on the cloud available to all Toyota dealerships.
    You personally can lookup dealer service records for any Toyota once you register the vin# at my mytoyota.com (nice tool for pre purchase information on a Toyota vehicle)
     
    #2 IMkenNY, Nov 30, 2017
    m.wynn likes this.
  3. ETP

    ETP 2021 Prime(Limit),24 Venza Limit,B52-D,G,F,H

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    Site is down/ARGH!
     
    #3 ETP, Nov 30, 2017
  4. bat4255

    bat4255 2017 Prius v #2 and 2008 Gen II #2

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    The Toyota site worked great for a few months, then it died. I haven't be able to get on it for over 9 months.
     
    #4 bat4255, Nov 30, 2017
  5. Lucifer

    Lucifer Senior Member

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    Ah ha, I thought it was just me locked out
     
    #5 Lucifer, Nov 30, 2017
  6. DonDNH

    DonDNH Senior Member

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    #6 DonDNH, Nov 30, 2017
  7. bat4255

    bat4255 2017 Prius v #2 and 2008 Gen II #2

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    That's the site I was using. I tried again with the same result. I also tried resetting my password and here is what I got.

    "An error occurred. Please try after sometime!"

    Yea, I'll get right on that.
     
    #7 bat4255, Nov 30, 2017
  8. RCO

    RCO Senior Member

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    At least they didn't want you to try some place else. :confused:
     
    #8 RCO, Nov 30, 2017
  9. farml1234

    farml1234 Junior Member

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    I just checked my recommended oil change miles and Toyota care says 5000 miles , so how are you people going 10,000 miles
     
    #9 farml1234, Jan 18, 2018
  10. krmcg

    krmcg Lowered Blizzard Pearl Beauty

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    service every 5,000 - but oil changes every 10,000 miles.
     
    #10 krmcg, Jan 18, 2018
    RCO and Raytheeagle like this.
  11. RRxing

    RRxing Senior Member

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    The Maintenance reminder comes up every 5K (after reset.)
    5K maintenance is for tire rotation and "multi-point" check.
    Every 10K is for tire rotation, "multi-point" check and oil change.
     
    #11 RRxing, Jan 19, 2018
    Raytheeagle and RCO like this.
  12. ETP

    ETP 2021 Prime(Limit),24 Venza Limit,B52-D,G,F,H

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    Limited
    Change mine every time. Usually they have a 10-20$ coupon so it is cheap insurance. Also the new dealer has cameras on the oil change bay so I can see if they removed the filter. However I cannot tell if they put a new one in as it is all hidden in the drain tray. Highly suspect some oil changes did not do the filter as I could still see the oil on the stick. A good oil change you will not be able to see the oil on the stick. Hopefully they will be more honest with people watching.
     
    #12 ETP, Jan 27, 2018
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