White trim around charging pad cracking

After only a year, the white trim around the wireless charging pad is cracking in a couple of places and looking bad. The Toyota dealer said it is due to something dropping on it. He wasn't able to find a part number for it anyway. No, I haven't dropped anything on it and I don't think interior trim should break down that quickly. Has anybody else noticed a problem?

 

Thanks for all the replies. I had installed the black console applique accessory that covers the toilet-bowl white trim. However, the black plastic doesn't cover the white part around the charging pad. This is the part that has a crack. Looking at the pictures of the "white lower console bezel trim" in the link that Elektroingenie provided, it appears that the trim around the charging pad is part of this same console piece, which covers the cupholders, etc. Probably the tech looking at my console didn't realize what it was because the rest of the trim is covered by the black plastic applique.

I am certainly not going to pay $165 to replace it because of a small crack. My point was, I didn't feel it should crack that soon. They say it's because something was dropped on it so it won't be covered under warranty. I know I didn't drop anything on it, but if I call Toyota, they would just tell me that it's up to the dealer to determine if something is covered under warranty (I have talked to them about my more pressing issue, the PCS suddenly not working, discussed in another thread - and that was the answer they gave me).

 

No, I installed the applique soon after I bought the car, and no it wasn't cracked then.

I only started actually using it to charge my phone since January, when I got a new phone that can use it. I had probably put things in it before, such as sunglasses and other odds-and-ends, but tried to avoid putting anything heavy that I thought might damage the charger. I know I didn't drop anything, but I can't rule out something happening to it when it was in the shop for hail-damage repair last year, when they messed up my car really badly (subject of an earlier thread). It could have been cracked then but only become more noticeable recently.

 

That's right. They say it's due to something hitting it. PRE-COLLISION SYSTEM UNAVAILABLE | PriusChat

 

I agree - it could have happened at any time and I wouldn't have noticed. The crack is in the lower part of the trim on the right.

 

I don't know how far it extends under the applique. I will try your suggestion to lessen it. Thanks!

 

Thanks. I think I'll live with the imperfection - and try and color it over. Certainly not worth $250!