Hybrid battery went bad at 80K miles, Toyota USA steps up

Two weeks ago the hybrid battery in my 2005 Prius went bad. It had less that 80K miles. Long story, short Toyota USA picked up half the cost of the battery, just under $1300, and I picked up the rest of the bill, $2100.

Actually, I'm pleased with the outcome as corporate stepped up even though the battery was out of warranty due to my car being over 10 years old. It really didn't take any negotiation. I just gave them the VINs of the most recently purchased and currently owned Toyotas. Two days later they called me back with their decision.

Just sharing my experience.

BTW, I'm sending this Prius to my mom in SF. Can anyone recommend an auto transporter?

 

Thank you. I really hope so. I think I've taken care of other major maintenance this car will need, including the replacement of both cooling systems, the 12 volt battery, and new tires in the past year or so. I decided that with Toyota's help, it was worth investing another $2,100 to replace the HV battery. Otherwise, I was considering parting it out or donating it.

This experience has made me a bit skittish about the longevity of hybrid battery technology in the extreme summer temperatures of Scottsdale, AZ. It's hard on everything, but the HV battery is such a core part of the Prius that I question this practicality of this technology in such a climate. I'm hoping that the moderate climate of SF will enable the care to provide several more yeas of reliable and safe service.