1. Attachments are working again! Check out this thread for more details and to report any other bugs.

Gen 4 doors not staying locked...

Discussion in 'Gen 4 Prius Care, Maintenance and Troubleshooting' started by ssdesigner, Dec 16, 2016.

Page 2 of 2
  1. ssdesigner

    ssdesigner Active Member

    Joined:
    Jul 14, 2016
    304
    241
    0
    Location:
    california
    Vehicle:
    2013 Aqua
    Model:
    Persona
    I called my dealer, and got the "we will look into it". This will happen with my scheduled appointment early January.

    They now want to have the car for several hours, to try to simulate the problem. Ok, so I guess my day belongs to Toyota....nothing better to do. :cautious:
     
    #21 ssdesigner, Dec 16, 2016
    RCO likes this.
  2. Coast Cruiser

    Coast Cruiser Senior Member

    Joined:
    Mar 12, 2016
    2,267
    2,571
    0
    Location:
    Pacific Coast Highway
    Vehicle:
    2016 Prius
    Model:
    Three
    Phone/Fax
    Phone: 800-331-4331
    Fax: 310-468-7814

    M-F 7:00 a.m. - 7:00 p.m. CT
    Sat. 7:00 a.m. - 4:30 p.m. CT

    From the Toyota website. Now the number works. This old dude must've misdialed.
     
    #22 Coast Cruiser, Dec 16, 2016
    RCO likes this.
  3. ssdesigner

    ssdesigner Active Member

    Joined:
    Jul 14, 2016
    304
    241
    0
    Location:
    california
    Vehicle:
    2013 Aqua
    Model:
    Persona
    Documented.

    Very friendly staff. No assurance that it will make a difference (they push it all back on the dealer) but it's recorded.
     
    #23 ssdesigner, Dec 16, 2016
    Mendel Leisk and RCO like this.
  4. Prodigyplace

    Prodigyplace 2025 Camry XLE FWD

    Joined:
    Nov 1, 2016
    11,799
    11,362
    0
    Location:
    Central Virginia
    Vehicle:
    Other Hybrid
    Model:
    XLE
    PM @Prius Team They are Toyota US marketing for Prius.
     
    #24 Prodigyplace, Dec 16, 2016
  5. Sam Spade

    Sam Spade Senior Member

    Joined:
    Dec 3, 2016
    2,036
    1,023
    0
    Location:
    USA
    Vehicle:
    2017 Prius c
    Model:
    Four
    FYI......I believe that the "door locks" that failed on your old car are the same ones (or very similar) that are used on their newer models too; hybrids or not. This may be Deja Vu. Might not too.
     
    #25 Sam Spade, Dec 16, 2016
    RCO likes this.
  6. Gen 2 Tom

    Gen 2 Tom Active Member

    Joined:
    May 15, 2016
    333
    286
    0
    Location:
    Lincoln Park NJ
    Vehicle:
    2016 Prius
    Model:
    Three
    Funny, yesterday I had my 2013 Honda CRV doing something strange with the door locks. I was getting thinks out of the car, and was locking and unlocking it with the remote. At one point I unlocked the doors and soon there after heard it relock. Yep I did it three more times and it relocked.

    The Honda will relocks the doors if the remote unlocks the doors and the doors aren't opened. Does the Prius do this?
     
    #26 Gen 2 Tom, Dec 18, 2016
  7. Sam Spade

    Sam Spade Senior Member

    Joined:
    Dec 3, 2016
    2,036
    1,023
    0
    Location:
    USA
    Vehicle:
    2017 Prius c
    Model:
    Four
    Yes. And sometimes it is downright MADDENING.
     
    #27 Sam Spade, Dec 18, 2016
    RCO likes this.
  8. fuzzy1

    fuzzy1 Senior Member

    Joined:
    Feb 26, 2009
    17,557
    10,324
    90
    Location:
    Western Washington
    Vehicle:
    Other Hybrid
    Model:
    N/A
    By any chance, could something in your pocket be pressing the Unlock button while you are within radio range but outside of earshot? I do this occasionally, sometimes unintentionally getting the Panic button. The usual culprit is another key or the tiny flashlight on my keyring, caught at an odd angle in too-tight pants pockets.
    Mine does this only for the SKS unlock feature, not for the discrete Unlock button press.
     
    #28 fuzzy1, Dec 18, 2016
  9. kithmo

    kithmo Couch Potato

    Joined:
    Apr 25, 2010
    2,404
    2,773
    47
    Location:
    South Yorkshire, UK
    Vehicle:
    2016 Prius
    Have you tried locking it with the metal key to see if it still does it ?
     
    #29 kithmo, Dec 19, 2016
  10. Mendel Leisk

    Mendel Leisk EGR Fanatic

    Joined:
    Oct 17, 2010
    56,671
    39,221
    80
    Location:
    Greater Vancouver, British Columbia, Canada
    Vehicle:
    2010 Prius
    Model:
    Touring
    Yeah, I keep think about this. It's a similar behaviour, except mirror image, lol.
     
    #30 Mendel Leisk, Dec 19, 2016
    RCO and kithmo like this.
  11. ssdesigner

    ssdesigner Active Member

    Joined:
    Jul 14, 2016
    304
    241
    0
    Location:
    california
    Vehicle:
    2013 Aqua
    Model:
    Persona
    No.

    At least, I don't believe so. If all systems are functioning as normal, my distance from the vehicle would emit a beep. Given that distance this is something that I would clearly hear, should something in my pocket trigger my fob. Not the case.
     
    #31 ssdesigner, Dec 19, 2016
  12. fuzzy1

    fuzzy1 Senior Member

    Joined:
    Feb 26, 2009
    17,557
    10,324
    90
    Location:
    Western Washington
    Vehicle:
    Other Hybrid
    Model:
    N/A
    You indicated that this happened in your garage. My garage is within fob range of my entire house, but insulation and inside house noises will muffle or mask the unlock beep most of the time. The continuing panic alarm is the only car noise certain to get through, eventually.
     
    #32 fuzzy1, Dec 19, 2016
  13. Kremtok

    Kremtok Smug Alert!

    Joined:
    Apr 5, 2008
    100
    74
    0
    Location:
    Homer, Alaska
    Vehicle:
    2016 Prius
    Model:
    Four
    Sorry for the slight derail here, but are the power folding mirrors another regional item, or does my American market car have them too?
     
    #33 Kremtok, Dec 19, 2016
    RCO likes this.
  14. Prodigyplace

    Prodigyplace 2025 Camry XLE FWD

    Joined:
    Nov 1, 2016
    11,799
    11,362
    0
    Location:
    Central Virginia
    Vehicle:
    Other Hybrid
    Model:
    XLE
    It looks like the US only has manually folding mirrors according to the owner's manual.
     
    #34 Prodigyplace, Dec 19, 2016
    RCO likes this.
  15. alanclarkeau

    alanclarkeau Senior Member

    Joined:
    Feb 24, 2016
    7,044
    7,587
    0
    Location:
    near Brisbane, Australia
    Vehicle:
    2016 Prius
    Model:
    N/A
    Hey - you're right. I just don't understand TOYOTA, we get auto-folding mirrors on all models, but no TyrePressureMonitors. It seems really random how they've sprayed features around the globe. Japan gets the most, probably every possible feature, understandably.
     
    #35 alanclarkeau, Dec 19, 2016
    RCO likes this.
(You must log in or sign up to post here.)
Page 2 of 2