1. Attachments are working again! Check out this thread for more details and to report any other bugs.

Did NAV and Bluetooth get fixed?

Discussion in 'Gen 4 Prius Audio and Electronics' started by CBarr31, Nov 19, 2015.

  1. CBarr31

    CBarr31 Active Member

    Joined:
    Sep 12, 2007
    434
    225
    0
    Location:
    Charlotte, NC
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    Has anyone driven one and tested the NAV and Bluetooth? The Entune platform looks to be the same as current Toyota and Lexus models and quite frankly it sucks donkey rods. My wife's 2013 RX450h NAV and Bluetooth is 1000 times worse than Ema's (My 2006 Prius) and no one seems willing to fix it.

    There are two MAJOR problem areas. Both have been submitted to the NHTSA because they are actual safety hazards not just inconveniences. 1. There are NONE, ZERO, ZIP, NADA voice commands to Cancel, Stop, Suspend, or Resume guidance in the NAV. You have to cursor through the screens to suspend guidance which causes distracted driving. 2. The Bluetooth phone pairing DOES NOT override the NAV. You can be driving down the road talking to a customer helping them get their loading system back on line so their plant can go back into production and BAM, "In 1/2 mile turn left on Williamson road." Customer asks what was that and you must respond it's my stupid Toyota/Lexus NAV. Or as happened to my wife you can be on a phone call with the CEO and it happens. Yeah that doesn't go over to well. The Lexus doesn't get its NAV used much.

    So my question is. Have these jokes of systems been fixed for 2016?

    Happy driving,
    Chris
     
  2. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    110,166
    50,060
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    danny said it was much improved, but i'll let him address your exact questions.
     
  3. Netcub

    Netcub Active Member

    Joined:
    Jul 31, 2009
    344
    170
    0
    Location:
    Kentucky
    Vehicle:
    2010 Prius
    Model:
    V
    My biggest Disappointment is that they do not support apple car play or android auto. Even the 2016 Mitsubishi Mirage does...
     
    Jope and RaleighChuck like this.
  4. tmacrp

    tmacrp Junior Member

    Joined:
    Nov 2, 2015
    74
    47
    20
    Location:
    Santa Rosa, California
    Vehicle:
    2012 Prius
    Model:
    Three
    If you have been in a 2016 Camry or Tacoma it'll be just like that... its MUCH better!
     
  5. CBarr31

    CBarr31 Active Member

    Joined:
    Sep 12, 2007
    434
    225
    0
    Location:
    Charlotte, NC
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    tmacrp,

    MUCH better at causing distracted driving you mean?

    I spoke with the Diagnostic Specialist for Hendrick Lexus in Charlotte, NC yesterday and he stated that "They do not have a solution for this issue." LOL.

    So Toyota/Lexus acknowledges that their Entune/NAV/Bluetooth system causes distracted driving and has for a very long time but has no plans to correct it and no one who has driven the 2016 has tested it to see if it's corrected. I registered a safety complaint at safecar.gov

    Doesn't look like I will putting 1 mile on a 2016 Prius let alone 500,000 like I'm planning for Ema.

    Happy driving,
    Chris
     
  6. David Beale

    David Beale Senior Member

    Joined:
    Jul 24, 2006
    5,963
    1,985
    0
    Location:
    Edmonton Alberta
    Vehicle:
    2012 Prius
    Hmmm, rather strong opinion there. I have no problem with the NAV system in Pearl S, because it's so bad I don't use it. ;)
     
  7. NeilPeart

    NeilPeart Hybrid & PiP Convert

    Joined:
    Apr 2, 2011
    75
    69
    0
    Location:
    Bay Area, CA (USA)
    Vehicle:
    2021 Prius Prime
    Model:
    LE
    Agreed. I bought the Advanced version of the PiP for the slightly-better sound of the JBL system. I've used the built-in Nav just once to judge its performance, then I returned to the Waze app to get MUCH better real-time traffic info. I wonder if it's arrogance preventing certain carmakers from admitting their own systems are far below par. I realize Apple Car Play and Android Auto are in there infancy, but why not provide the option? The system in my Lexus IS wasn't any better either (though the Mark Levinson system was MUCH better than any stock system I have ever heard).
     
  8. spwolf

    spwolf Senior Member

    Joined:
    Sep 16, 2005
    3,156
    440
    0
    Location:
    Eastern Europe
    i dont get it, who is it distracting to, your wifes CEO on the bluetooth? You want to hide the fact that you are in the car? You are actually being distracted by talking on the phone, not the nav trying to guide you somewhere.
     
    tomcornell likes this.
  9. Netcub

    Netcub Active Member

    Joined:
    Jul 31, 2009
    344
    170
    0
    Location:
    Kentucky
    Vehicle:
    2010 Prius
    Model:
    V
    The Navigation in my 2015 Legacy was way worse than in my 2010 Prius... The screen was higher resolution, but the interface was terrible. It would take 6 or 7 tries to get the Voice recognition to work, even sitting still with no other noises around. After manually entering an address, you had to press OK, to confirm, and then press GO.
     
  10. CBarr31

    CBarr31 Active Member

    Joined:
    Sep 12, 2007
    434
    225
    0
    Location:
    Charlotte, NC
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    spwolf,

    Its distracting to the driver no matter who it is. As a test next time you are driving a car in a major city at rush hour trying to explain how to rewire an FLX128 I/O card to bypass an apparent bad output with a customer have your passenger begin speaking to you in a loud voice on a totally unrelated subject. My guess is it will be a distraction, LOL.

    Happy driving,
    Chris
     
  11. RaleighChuck

    RaleighChuck Junior Member

    Joined:
    Mar 9, 2006
    13
    22
    1
    Vehicle:
    2016 Prius
    Model:
    Four Touring
    2016 Prius Gen 4 Touring GPS-NAV questions:

    1. On my previous 2006 Prius, I could adjust/modify the GPS mapping screen so that some of the items do not display; I'm not taking about the POI's. But rather, you could have a cleaner, more visible map (on my former 2006 model), so that, as examples, the compass, Current Street name, Current Location, +/-, did NOT appear on the screen; you could remove some of them, or all of them. Any idea if this feature or setting is available on the 2016 Prius? I can't seem to find one.

    2. I assume the NAV/GPS map is updated through the port that opens up from the lower right of the screen? Guessing Toyota will be charging for the map updates? Will any updates be free during the warranty period?
     
  12. CBarr31

    CBarr31 Active Member

    Joined:
    Sep 12, 2007
    434
    225
    0
    Location:
    Charlotte, NC
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    As I posted in another thread I bought a 2016 Trim IV with PCP and ATP a few weeks ago for my company and drove it for about 500-600 miles before giving it to an employee. I was able to test both deficiencies listed above and can report that 1 of the 2 have been corrected.

    1. Voice commands - At least "Stop Guidance" and "Resume Guidance" have returned to the NAV in the 2016. Now if Lexus would only fix my wifes' 450h, LOL.

    2. Sadly the Bluetooth still does not override the NAV so it will talk over you when you are on a phone call for all the world to hear and cause distracted driving. A women's voice is yelling at you to turn left in 1/2 mile out of the blue as you attempt to carry on a conversation with someone be it family or work. And heaven forbid you get slightly off track and the NAV goes into the "In a 1/4 mile make a legal U-turn" loop every 30 seconds. At that point it is best to tell Mr. Customer "Sorry I can't help you get your plant running again. Give me 5 minutes to turn off my NAV and I will call you back." LOL. How anyone sees the NAV overriding the Bluetooth as "safe" is beyond me.

    I guess 1 out 2 isn't bad. In baseball its .500 but at the free throw line its 50% ... I guess it matter which world you live in :confused:o_O

    Happy driving,
    Chris
     
  13. CBarr31

    CBarr31 Active Member

    Joined:
    Sep 12, 2007
    434
    225
    0
    Location:
    Charlotte, NC
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    Update,

    Posted in another thread but thought I would update this one as well.

    Well it finally happened. The deliberately built in distracted driving software that Toyota has installed in their new Toyota/Lexus vehicles finally caused an issue. See the attached photo.

    Not sure why Toyota decided to actually put in software that CAUSES accidents when the Bluetooth/NAV in my 2006 works PERFECTLY. Nothing repeat absolutely nothing should ever override and talk over phone calls. EVER. PERIOD. End of story.

    Thanks Toyota!!!!

    Chris
     

    Attached Files:

    Prodigyplace likes this.
  14. Prodigyplace

    Prodigyplace 2025 Camry XLE FWD

    Joined:
    Nov 1, 2016
    11,801
    11,363
    0
    Location:
    Central Virginia
    Vehicle:
    Other Hybrid
    Model:
    XLE
    I have no problem with the NAV because I bought a 2017 Prius Two that has most of the safety features without the broken NAV
     
  15. RCO

    RCO Senior Member

    Joined:
    Aug 31, 2016
    3,709
    5,184
    0
    Location:
    Cornwall
    Vehicle:
    Other Hybrid
    Model:
    N/A
    OMG! Whatever happened, do tell? Glad you can still be on here as well!
     
  16. Prodigyplace

    Prodigyplace 2025 Camry XLE FWD

    Joined:
    Nov 1, 2016
    11,801
    11,363
    0
    Location:
    Central Virginia
    Vehicle:
    Other Hybrid
    Model:
    XLE
    From my reading, they gave the car to an employee to drive & the employee likely had an accident.
     
    RCO likes this.
  17. CBarr31

    CBarr31 Active Member

    Joined:
    Sep 12, 2007
    434
    225
    0
    Location:
    Charlotte, NC
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    Yes, the car is owned by my company and used by an employee and he was in accident. Distracted driving 101, not sure why Toyota feels the need to program software to cause it but they do. Good thing was everyone was ok. Car is still in the shop under repairs.

    Chris
     
    RCO and Prodigyplace like this.
  18. RCO

    RCO Senior Member

    Joined:
    Aug 31, 2016
    3,709
    5,184
    0
    Location:
    Cornwall
    Vehicle:
    Other Hybrid
    Model:
    N/A
    Yes, but what was the distraction? Nav instruction, telephone call, or what?
     
    Sooner Al likes this.
  19. CBarr31

    CBarr31 Active Member

    Joined:
    Sep 12, 2007
    434
    225
    0
    Location:
    Charlotte, NC
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    Once the phone call comes in you have to manually turn off the navigation guidance in order to use the phone. The process of completing this task at 65 on an interstate in Atlanta or through the twisty hills of western NC while looking for deer at night can ... ummmm ... be challenging to say the least. I have had a couple close calls in my wife's 2013 Lexus RX450h because it has the same problem as Prii.

    As I said, all and all it is a VERY dangerous software glitch that only showed up in the latest revisions. My 2006 works PERFECTLY!!!!

    I spoke with a Case Manager at Toyota Corporate yesterday and he basically told me to "go pound sand". Seems like Toyota doesn't care about safety to much anymore just sales. Looks like we purchased our last Toyota/Lexus when Ema dies.

    Ohhh as an update the 2016 Prius in the photo above .... TOTALED!!!!

    Happy driving,
    Chris
     
    RCO likes this.
  20. Prodigyplace

    Prodigyplace 2025 Camry XLE FWD

    Joined:
    Nov 1, 2016
    11,801
    11,363
    0
    Location:
    Central Virginia
    Vehicle:
    Other Hybrid
    Model:
    XLE
    I am sure @Prius Team would be very interested in this, especially since they could lose a corporate customer too.
     
    RCO likes this.