My Toyota dealer is selling refurbished traction batteries

Wasn't there debate on that tho. I wonder if the dealership slipped up on that statement too, ie: the $2700 brand-new battery was in fact 3 year warranty. Sorry for bringing up all the negative bits.

 

3 year warranty on the new one only if dealer installed.
there's a pricing thread here somewhere, i've been trying to find it without success so far. i think it's @wjtracy or maybe @JimboPalmer ?

 

oh yeah, and $1000 install.

 

i think i've seen as low as $400.?

 

Yup, when I saw all those arbitrary ink markings on the bottom of the modules in your pictures I knew something was up and it was most likely a rebuild/remanufacture with old modules.

 

If you're referring to his pic in post #29 that's his old battery.

 

I'm not going to speculate or even debate whether it is possible for Toyota...or anyone to refurbish old battery cells and have the expectation that they would be as good or have the life expectancy one would expect from new cells.
I'll leave that to those that deal with Batteries and Their Chemistry a whole lot more than I.

But I would say, the thing that would upset me the MOST about this situation is that if the refurbished battery was sold to you as "NEW" cells in an old case.
If that is NOT the reality...then the product was misrepresented to you.

The dealership or the counter person...whomever...needs to present the product, as the product actually IS.
Give you the option between REALLY Brand New...OEM...or some Toyota pilot program--Refurbished...with the exact definition of what that means you are buying.

If I was told....New Cells in an Old Case...I would of assumed it was some used Battery Case...recycling program..and my expectations would of been indeed that the cells were new..matched..cells.

Sounds now, like the discovery is NO...that the cheaper option IS some type of Toyota refurbished option. Which is potentially OK...maybe even great if they are doing it right....

But the presentation and definition of the product needs to be clear, shouldn't have to come on line, go to Prius Chat, and painfully, slowly discover what you "actually" purchased.

 

No, post #28 (his quote below).

https://attachments.priuschat.com/attachment-files/2016/11/116320_20161117_204027.jpg

 

Well you bought it knowing full well that its a refurbished battery pack with a 1 year warranty so it shouldn't be a surprise that some of the cells in the pack are older. I'm just surprised that some of the cells are 10 years old!

Drive it as much as you can in the one year you have the warranty for and pray that something breaks.

 

he was told that they were new cells in an old case, see post #1.

 

Well, I'm disappointed for Tj and everyone else who've bought these -84 packs. Thanks for being the first to actually provide the information Tj. If a deal seems too good to be true, it probably is.

I hope that someone from Toyota Corporate eventually reads this thread. Toyota needs to make sure that anyone who buys the -84 pack knows exactly what they're getting. This information should be included on the bill of sale in BOLD LETTERS!

 

Packing a bunch of 10 year old cells together and reselling it at that price with the Corporate brand sure sounds like a steal to me . . .

 

some rebuilders can buy new cells, but only toyota sells a whole new battery.

 

i think i would go dorman for $1,450.? unless toyota discloses what makes their process better.

 

Yes, it's Toyota and only Toyota that sells brand new genuine modules/packs. Gen 2 modules are no longer being manufactured. Gen 3 modules are now placed in Gen 2 cases so you get stronger modules with the new pack.

Most dealers have the G9510-47031-01 or can order it for you. I've seen some dealers pricing them for as low as $2000 + tax and $1350 core charge.

There's a big difference in price across the US. Some dealer want as much as $3000 for a pack without core charge or installation.

 

It's installed and working? I would give it a chance, maybe it will be fine?