almost happy new owner of gen4!

i think you have three days to change your mind. just tell them you want a do over, or you're walking.

 

You definitely have some HUGE negotiating leverage here.

 

Just a guess here. But if you didn't take the new car, or trade in your car. They don't have your money. All they have is a signature. The loan found by them, is shopped around. Although I'm sure they know exactly where the get what rate with a given credit score. But if the rate is all you can get then that's all your going to get. Maybe they low balled the rate, knowing you can't get that. Sounds like it could be a bit of a sleazy dealer. Let us know if they straighten it out.

I got that Toyota 0 percent credit. I filled out the credit application online an hour before going to pick up the car. As I walked in they said 850, stellar. I don't know if there was a minimum number.

 

at the very least, you are not obligated to keep the extended warranty.

 

I'd suggest that seeing you've modified the car, it's past the point of changing anything, definitely returning it. But I'd have a go at getting the extended warranty cancelled.

 

wow, that looks really sharp!

 

I really like the look of the interior with the red. Moon roof is cool. I couldn't justify it though.

I reviewed everything I signed carefully. I read fast since I read contracts regularly for work, but I read everything and made them wait until I was done. If they started talking while I read, I paused until they stopped and then continued reading. I encourage everyone to read anything they sign for big purchases, and ask questions about anything that you don't understand. If their explanation doesn't match what you're reading, say so and don't move on till you're satisfied.

 

Call Toyota Financial. They will cancel your extended warranty, but the refund will go to reduce what you owe on the loan. I would also complain to them about the sleaze ball dealer. Call Toyota Customer Service and file a similar complaint. The clock is running, you need to do that ASAP.

Posted via the PriusChat mobile app.

 

Nice!

I'd still file a complaint though. I'd feel bad about giving that shady dealer business. It was the head manager that tore up your first contract? Or a guy in the finance dept?

 

We had a dealership print out a contract, settle on a price. Then a reprinted contract was placed in front of us, it went from a Toyota letterhead to dealership letterhead. And surprise surprise: Documentation Charge went from "included" to $295. They actually acted offended when I protested.

 

Explain to the GM that you're holding on to the customer satisfaction survey until you are satisfied and made whole. If it means as much to them as they want people to believe you should be able to get something out of it. Personally, for pulling that kind of fraud I'd be inclined to slam across the board on the survey. Any employees that lose money over it can discuss the situation with the owner.

 

Think about how many customers they've pulled this on that didn't realize they paid an extra $1,500.

 

Toyota will send you a survey in a few days. Tell the GM you're planning on giving them the lowest rating if they can't make things right.


iPhone ?

 

You just took their word, on the phone? I'd be down there in person, actually watch them delete the old contract, and wouldn't leave until I had everything in writing and a new contract in my hand! (And then I'd punch that sleazy finance guy in the nose!) And you should contact whoever is financing your car, and make sure they got the new contract, too.

And what happen to the ZERO PERCENT Toyota financing deal?

===

For all the young folks:
Never be in a hurry to buy a car. Never hurry thru the paperwork. Stop, and think!

Why are we people so excited (me too, when I was young) to get a new car??? Then about 2 weeks later, the new buyer comes crashing down emotionally, when you realize, "Oh Sh*t! I got FIVE YEARS of payments!!" And the monthly insurance premium is how much?!? Crap!! Never thought of that!

I've seen it happen time and time again, coworkers signing off on loans for new cars that they really can't afford. They are all excited and happy, bragging about their "new wheels"... Then a couple months later they are depressed and complaining about the payments! Aren't we humans weird? And very soon their "new" car is dirty all the time, they don't have "time" to wash it, and maybe it already has it's first door-ding....

The balloon popped, the party pooped, and all the fun of having a "new car" is gone!

But they are still staring at 5 or 6 years of payments... and grumpy as all heck.