Scratched Paint after Tint

Go back and show them how you think this could have happened.

 

Are You sure the hood was scratched by the tint shop? All tinting is done from the inside of the vehicle... I'm not understanding here...

Edit: I had my entire car (all windows, sunroof and windshield) tinted a couple weeks ago without any issues. Granted I know for a fact that my tint place has the computer printout tint machine that precisely cuts the tint for whichever window. If your shop does not have this machine, which seems to be common among all tint shops to have this machine (industry standard) then maybe they free handed the tint for the windshield from the outside... So I guess it's possible if that's the case? Go to a place that has the computer printouts next time maybe.

 

Sorry....but that's the "phrase that pays"
or...in this case the one that doesn't.

What would I do?
I would forget about it.....but it sounds like you may be a little more.....I'll use the word "particular"....about your car.
If it's worth a few hundred bucks for you not to notice the scratches, then I would go to a reputable body shop and have them repaired.
Of course you run the risk of having the body shop not performing the work to your satisfaction and making the hood even worse.....setting off a chain of events that will leave you driving a car that looks like something from one of the Mad Max movies.

It sounds like the tinting place tried to do right by you, and you "left a review" in the Googles that might not make them receptive for paying for hood damage that may or may not have occurred in the two weeks since they last saw your car.

My advice:
(current street value: < $0.02)

Leave it.
You're 2-3 grocery cart or door dings away from it not mattering that much any more.
Best advice you'll hear today.

 

When I was getting tinting, many years back, I noticed they would do lay out and cutting of the tinting pieces on the outside of the windshield, then move to the inside. My guess would be someone laying their tools down carelessly on the car.

Edit: just read your edit, you're saying basically the same as above, lol.

 

Get a wet sponge and wet the area where the scratches are. If you can't see them when the paint is wet, then your scratches are just in the clear coat. Any detailing shop can take those out for you by filling them in and then polishing down the clear coat a bit. It shouldn't be expensive.

Or if you are picky, look up some Youtube videos on how to do it. It isn't hard and you don't need expensive equipment to rub out some scratches.

 

Try some liquid rubbing compound followed by liquid rubbing polish. Apply with and remove with a microfiber cloth and work the area slowly but don't over do it. Most scratches unless really deep will come out.

 

Wow... that truly sucks. This is why I get white cars. Scratches almost never show. I'm really feeling for you. I would be heartbroken.

 

Start by getting some touch-up paint from your dealer. Prep per instructions on vial. I use a toothpick to apply, it seems to work better than the brush included in the vial of paint which is usually too soft. Apply very thin coats and allow to fully dry before repeating. When coverage is complete, use very fine grade polishing compound (or toothpaste) to blend into surrounding paint. Don't rub hard, gentle is the key to not scratching the surrounding paint.

 

I have a 2016 and yeah there is a template. Had mine done. Perfect fit, no gaps at all. Maybe your shop just doesn't have the template or program?

 

Sorry for your misfortune. The first scratch / ding / dent is always the worst...especially if if wasn't your fault!

Try some of the tips and pointers as posted above by myself and others if the tint shop won't fix the issue (maybe they will, worth a shot asking!).

 

LoL, had to laugh about the twitching left eye (pink panther movies?) Anyway, I finally got my first scratch/ding last month. Had my car 1 year and finally someone parked next to me used my car as a door stop. Pissed me off to no end. I'm pretty good at removing dings on my own, but the scratchs that the turkey left was too deep. I have learned to live with it. Having seen your pictures, my ding/scratch is worse, but I respect your and empathize with your situation.

 

Trying to prove it would be relatively difficult - circumstantial evidence, a 2 week gap - personally, I'd forget any chance of recompense. There is the possibility that it could have occurred in some other way as well. Maybe try to buff it out with a fine polish.