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Issue getting my tire fixed via warranty

Discussion in 'Gen 3 Prius Care, Maintenance & Troubleshooting' started by Teko, Nov 25, 2014.

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  1. GrumpyCabbie

    GrumpyCabbie Senior Member

    Joined:
    Dec 14, 2009
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    Location:
    North Yorkshire, UK
    Vehicle:
    2010 Prius
    Model:
    III
    Name them. Otherwise I call hot air and bluster.
     
    #21 GrumpyCabbie, Dec 8, 2014
  2. Teko

    Teko Junior Member

    Joined:
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    Location:
    WNY, NJ
    Vehicle:
    2011 Prius
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    Five
    Well, I am not sure how this has gotten to 'hot air and bluster'... I felt like it was a courtesy to leave updates rather than take people's advice and skip off. Perhaps you know better as a senior member - I won't leave any more updates. However, I will most definitely name then just as soon as they no longer have my property in their possession, I'll even draw you a map. Watch this space.
     
    #22 Teko, Dec 8, 2014
  3. Teko

    Teko Junior Member

    Joined:
    Nov 25, 2014
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    Location:
    WNY, NJ
    Vehicle:
    2011 Prius
    Model:
    Five
    Got the car back, they fixed the rim - looks like new - and the tire is the correct tire. All the hassle was a real drag and I don't get the sense this is an isolated incident based on what I saw when I was there. Anyway, avoid this place:

    Google Maps
     
    #23 Teko, Dec 22, 2014
  4. Mendel Leisk

    Mendel Leisk EGR Fanatic

    Joined:
    Oct 17, 2010
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    Location:
    Greater Vancouver, British Columbia, Canada
    Vehicle:
    2010 Prius
    Model:
    Touring
    They finally came through, and then you out them? I can see, with all the BS along the way, though.

    I think mechanics as a group have a very cavalier attitude towards rims. We got in a T-bone accident with a previous vehicle, one rim got pretty chewed. The shop machined it, cleaned it up good, but managed to damage the pop-on cover, looked like they dropped tools on it, left it lying around on the floor or something. Frustrating.
     
    #24 Mendel Leisk, Dec 22, 2014
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