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Placed order#21440 on 17Avg2014 - not received yet!

Discussion in 'Order Tracking' started by mprius6x6, Sep 16, 2014.

  1. mprius6x6

    mprius6x6 Junior Member

    Joined:
    Jun 8, 2012
    7
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    Location:
    Trebnje Slovenia
    Vehicle:
    2007 Prius
    Model:
    II
    I placed order #21440 on 17Avg2014 for 1 x Hybrid Battery Preventative Maintenance Grid Charger for 2004-2009 Toyota Prius (Grid Charger Options: Discharge Ready) via Priuschat Shop. In the same day I paid $433.00 for it via Paypal. This order is marked as Awaiting Fulfillment and it is not change since.
    I sent three emails to Priuschat Shop but still not received any answer at all. This is not normal! What to do now?
     
    #1 mprius6x6, Sep 16, 2014
  2. Acha3

    Acha3 Junior Member

    Joined:
    Sep 23, 2014
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    Location:
    Hatillo Puerto Rico
    Vehicle:
    2004 Prius
    Model:
    II
    did you get your charger??
     
    #2 Acha3, Sep 24, 2014
  3. jeff652

    jeff652 Senior Member

    Joined:
    Feb 6, 2014
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    Location:
    Idaho
    Vehicle:
    2005 Prius
    Model:
    II
    Hello, Sorry to hear this! We drop ship orders for PriusChat/Shop on a daily basis. We had an order on 8/21/14 and 8/22/14 hat shipped within 24 hours, but I don't see one on 8/17/14. Would you be willing to PM us with your name & address so that we can follow up with Danny to resolve this for you. Feel free to email me directly at [email protected] if you would like. -Jeff
     
    #3 jeff652, Sep 24, 2014
  4. mprius6x6

    mprius6x6 Junior Member

    Joined:
    Jun 8, 2012
    7
    1
    0
    Location:
    Trebnje Slovenia
    Vehicle:
    2007 Prius
    Model:
    II
    I am very pleased to see your answer. You sent me today the bill for additional shipping cost. I have paid it already and I really hope, that you will sent me the grid charger now.
     
    #4 mprius6x6, Sep 25, 2014
  5. mprius6x6

    mprius6x6 Junior Member

    Joined:
    Jun 8, 2012
    7
    1
    0
    Location:
    Trebnje Slovenia
    Vehicle:
    2007 Prius
    Model:
    II
    I have received the charger.
    best regards
     
    #5 mprius6x6, Oct 12, 2014
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