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  1. Stomper88

    Stomper88 Member

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    I called the service manager originally and he told me I would have to bring in the car and get a case created before he could call Toyota. He was aware of the service history (or lack of) at the time. So, the only purpose of me bringing my car to the dealer was so he could call Toyota. I doubt he would have gone through all the trouble only to not call Toyota.

    I might call Toyota one more time, but havent decided. The first time I called them, they also cited lack of service history when they declined to help, so there is a common theme here.
     
  2. JC91006

    JC91006 Senior Member

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    That could be a very valid reason but it really depends on who takes your call. Some are more sympathetic to your situation and some are not. Make up a sad story and see if it'll help. Tell them you have 5 kids to feed and you just lost your job or something........

    The example thread I provided you towards the beginning of this thread was an example of a person that didn't service at Toyota much and he got 50% coverage on his battery.
     
  3. JC91006

    JC91006 Senior Member

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    I don't think Toyota has records of how long you've owned the car. You can tell them you are a newer owner of the car. Explains why it hasn't been serviced at the dealer much....you haven't had it long enough.

    Edit: Actually if you are the original owner, it may be better you ask for the warranty as an original owner. Maybe sound better than someone that bought a lemon recently
     
  4. Stomper88

    Stomper88 Member

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    Trademotion (the gulf freeway autonation toyota dealership that sells parts online) claims that they dont actually sell the prius battery on their website, even though its listed at ~$2000 on their website. When I called they they declined to sell it telling me that the freight charges are just too expensive (even though they couldnt tell me the amount). They said if I ordered it, they would just call me later to inform me that its cancelled.

    So, I inquired to buy a battery from a dealership locally and they gave me a hard time. They quoted the price at $3200 and when I pointed out it should be lower, they mentioned its actually about $2600. When they found out I was planning to install it myself the parts guy started spouting outright lies (only a dealership can install it, the prius has to be reprogrammed to it, you need a special license to handle the battery, you need a special license to install it, etc.). I was pretty surprised by the clear disinterest Toyota has in selling me their overpriced $2600 part. So, I decided I shouldnt have to work so hard to give them my money and gave up with that, too.

    In the end, I found a local place (Green Tec Auto) that sells a battery with brand new cells for $2200 with a 4 year warranty (which beats the 1 year warranty on the battery Toyota wont even sell me). So, I ordered that "new" battery and I will update with the results sometime next week after I install and test it.
     
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  5. JC91006

    JC91006 Senior Member

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    Keep in mind a company's warranty is only good if the business stays open. Green Tec is a company that started very recently and who knows where they will be in 4 years time. This business you purchased from is also in another state, when a warranty issue arise, do you have to do all the labor in removing the battery and waiting for a replacement? Yes the warranty is for 4 years but who does the work? lost time? and you have to prove it was installed properly to get the 4 years warranty. I also wasn't aware there are NEW CELLS available in the aftermarket place. If there are now, you also have to question the quality of the cells. (A duracell battery should outlast a no name battery)

    I don't want to scare you on this purchase but for $2200, almost the same price as a Toyota battery. If you can't get the battery from Trademotion, try another dealership. Toyota Dealerships are plentiful.....just last week a member bought a battery from Camelback Toyota in AZ for $2075. I personally would call around all the local Toyota dealers to see what prices they can offer and see if they can come close to Trademotion or Camelback.

    Since you haven't taken delivery, you should think this through before completing the purchase.

    Just my 2 cents.....
     
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  6. Stomper88

    Stomper88 Member

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    I have spent 2 weeks thinking my decision though very carefully. I called each dealership in my location and received the same response (~$3200 battery, ~$4000 installed, "we dont want you to install it yourself"). I'm sure I could have purchased the battery (for list price of $2600) if I was persistent, but then I would have a battery with only 1 year warranty; and would have some extra work to do in the swap (battery ecu swap at the least). I'm happy for any of the people that are able to get these great deals that you have cited in this thread, but non of them have worked out for me. Toyota may not be as generous as you think.

    My plan is to get my prius working with this battery and begin looking for a new vehicle that is better suited to my low mile lifestyle. This prius made sense when I drove 500 miles a week, but there are better choices for me now. This battery should increase my resell value because I can advertise it as a new battery with 4 year warranty.

    That is a risk that I weighed carefully and is the issue that made me hesitate the longest. In the end, I decided to take the chance (obviously). The company only needs to stay open longer than a year to make it a better deal than a Toyota battery. Several dealerships that I called reported to me that people are coming in with failed gen 2 prius batteries like never before. So, it seems like the right climate for an aftermarket hybrid company to thrive.

    Yes, they have several locations throughout the US. Even though I am installing the battery myself (which is not a difficult task), if my battery fails within the warranty, green tec auto will swap the battery for me, free. They will even come to my house to do it. Good luck getting a dealership to do that.

    There have been new cells available for quite some time. I only recently started looking, but I have seen numerous threads on this forum spanning the last couple years from people who have purchased new cells and swapped them into their battery.
     
  7. JC91006

    JC91006 Senior Member

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    "This battery should increase my resell value because I can advertise it as a new battery with 4 year warranty."

    If you really are planning to sell this car, even with a new battery, I don't see the resale value increase by more than $1000 with the new battery and 4 year warranty. Wouldn't it be wiser to buy the cheaper rebuilt battery for half the price ($1100) and then sell it? You would then be able to sell the car for $1100 less than if you would have to with the new battery.

    Let's say you can ask $8000 for this car after the repair with new $2200 battery. You would net $5800 after the battery cost.

    Do it again with an asking price of $6900 with a $1100 battery and you would net the same $5800 after battery cost.

    Buyers shopping for a used car, One that has low miles and running great would jump at the $6900 deal vs. hesitate a bit at the $8000 price. But for you, the net result would be the same.
     
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  8. Stomper88

    Stomper88 Member

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    I thought of the refurb, but the problem is that I am an honest person with ethics and morals. If I bought the refurbed battery, I would be compelled to tell the potential buyer that the battery is refurbed and only has a few months left in the warranty. Compare that to being able to tell the potential buyer that it has a new battery with a 4 year warranty and I think it will at least recoup its cost if not net an increase. Most people who think about buying a used prius are worried about the battery, so being able to say its not only a new battery, but it has 4 years of warranty is a big deal (I'd like to think).

    Imagine you want a used prius. There are 5 available for about the same year and same miles. One has a new battery with 4 years of warranty. 3 have original battery with no warranty. 1 has a refurbished battery with very little warranty. I think the new battery item would be first on my list for a test drive. The other 4 are basically the same value to me until I see them in person.
     
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  9. JC91006

    JC91006 Senior Member

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    Glad to see people with ethics and morals still exists. I'm glad you've thought all this through and it all makes sense to you. We all see things differently and with different angles, just want to make sure all the bases are covered in such an expensive repair investment.

    So final million dollar question.........what would be your asking price on this car?????
     
  10. jefe

    jefe Member

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    Well another way to look at this is if nothing happened to your current battery and you sold it, would you feel compelled to tell the buyer that it has sat a lot which is bad for the battery and it's probably going to die soon and it has no warranty left whatsoever?

    As a buyer, I see the refurb battery no different from a brand new one honestly. and both are better than the original.

    FWIW, when my battery died I shopped around and my local dealership (one of 3 I called) offered $2800 installed. I know they have some working room if you keep at it. He even came to that after I told him I was planning to get a remanufactured battery for much less. I think he started at $3200. This price includes your core, btw.

    I ended up getting a Re-Involt (now Dorman) battery and my story is well documented here if you care to read it. I expect to get another 100K or so miles out of my Prius. By the time I sell my car, it will have no warranty on the remanufactured battery but I would be happy to put in the ad that the battery was replaced at 140K miles with a Dorman battery.
     
  11. Stomper88

    Stomper88 Member

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    My response regarding ethics/morals was because JC91006 seemed to suggest that I should buy the cheapest battery I can and then sell the car to maximize my profit. He had also suggested I lie to Toyota earlier about my situation in an effort to get them to knock the price off a little as well. So, I just wanted to make it clear that I wasnt interested in deceiving anyone.

    To answer your question, if I had tried to sell my car two months ago (before the battery problem was known) then I would disclose whatever information was accurate. I wouldnt say that "I have been driving my car in a way that is bad for the battery" only because I wasnt aware that low mileage is bad for the battery at the time.
     
  12. JC91006

    JC91006 Senior Member

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    I never mentioned anything about buying a cheaper battery to maximize your profit. I just gave you other unethical advice but definitely not that.

    SM-N900P ?
     
  13. uart

    uart Senior Member

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    It sounds like these dealerships have been less than helpful in your case Stomper. Sometimes I wonder if in some of the cases where extra-warranty assistance is initially declined, but then later offered, isn't because they got wind of the fact that's it's being discussed on social media (aka here).


    It sounds interesting Stomper. Could you please keep us updated with how smoothly (or otherwise) this repair goes and how you feel the new battery performs.

    I know that at this stage you're a bit disenchanted with the Prius and want to get rid of it sooner rather than later, but personally I think you should keep it, at least for several years, after replacing the battery. You can still show that the battery was replaced with new cells in 2014 and that should still improve it's resale value even if sold in four or five years time. From a purely economics standpoint, it is rarely profitable to get a top dollar A1 repair done on an older car and then sell it immediately.
     
  14. Stomper88

    Stomper88 Member

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    I received the Green Tec Auto battery this morning and installed it today. Everything is running good. The battery started with some blue bars and quickly dropped to purple bars, which had me worried at first. But, then it slowly charged up to 6 or 7 blue bars and barely moved for the remainder of the 30 minute test drive. I drove up and down hills and stopped at lights/jammed the gas to the floor on take offs, but the battery held high blue the whole time. Much different than my dead battery which would be 8 green bars at every stop light and would stumble on every take off and drop to purple bars 3 seconds later.

    Very satisfied so far and the install was a breeze. I even swapped the battery ECU because the Green Tec Auto installer suggested it. The battery ECU swap was as easy as expected, 3 screws and 2 wire plugs.
     
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  15. Stomper88

    Stomper88 Member

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    It's been nearly 4 months and the first 2-3 months were flawless, but a problem has appeared. The battery is starting to "bounce", which means it goes from very full to nearly empty after just one acceleration and goes from purple to green after slowing down to a stop for only 5-10 seconds. It also stumbles bad on heavy acceleration. Surprisingly, no codes have popped up yet even though my mpg has dropped to 43 (normal is ~49). All the signs that the battery is about to fail. Using OBD2 meter shows 3 cells are not following the other cell's voltages.

    I'm hoping a code gets thrown soon so I can call GreenTecAuto to get a replacement battery under their warranty. I might just call this week without a code to see what they say.
     
  16. JC91006

    JC91006 Senior Member

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    If I remember correctly, you were advised against purchasing this battery from Green Tec. I don't believe what you bought were brand new cells as they advertised
     
  17. Patrick Wong

    Patrick Wong DIY Enthusiast

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    I believe you are correct. I also think it is highly unlikely that a non-Toyota supplier would be able to purchase new modules from Primearth EV Energy Co. which is the module manufacturer.

    One way the OP might determine whether the modules are brand-new would be to open the case and inspect the module cosmetic condition, and also see whether the module serial numbers are sequential or not.
     
  18. edthefox5

    edthefox5 Senior Member

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    I keep forgetting to recommend to owners if they are buying a new battery themselves and somewhat handy its an excellent time to pre-wire for an Inverter. Install 2 #6 gauge cables on the closed side of the main power relay and hang them outside the case. Then buy a 200 volt input Inverter later.

    Lots of people have kept there whole house going using the Prius as the gen. Just start the car and let it run. Uses about 4 gallons a night iirc.
    Excellent emergency power source. The 200 volt dc input Inverter's are especially efficient and way more efficient than the 12 input models.

    I'd do it if my battery ever comes out.
     
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  19. Stomper88

    Stomper88 Member

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    As expected, the battery code P0A80 finally popped up and the dash lit up like a christmas tree today. It's looking like their "new" battery is actually just a refurb with a bigger warranty (as many people suspected).

    GTA is going to replace it for free and they will do the swap this time. Hopefully this next battery lasts longer.

    Also, interesting to note. I mentioned the new Lithium Ion battery they have for the Prius (which wasnt available when I bought my battery originally) and they offered to upgrade me if I want to pay the difference! The difference is about $500, so I'm considering it.
     
    #39 Stomper88, Oct 16, 2014
    Last edited: Oct 16, 2014
  20. Stomper88

    Stomper88 Member

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    Do I sense a little "I told you so" attitude? Let's keep it classy. :)

    Seriously though, I think everyone (including me) suspected the battery might not be new but the warranty is what drew me into the deal (4 years is better than the dealer's 1 year). Also, the scientist in me pushed me down this road because there was little to no information on GTA at the time and I wanted to blaze the trail and provide data and feedback for other Prius owners. Whatever this experience ends up as (good or bad), I hope my experiences help make other owner's future decisions easier.