Service in Non-Selling State

Discussion in 'Gen 1 Prius Plug-in 2012-2015' started by markabele, May 16, 2013.

  1. markabele

    markabele owner of PiP, then Leaf, then Model 3

    Joined:
    Mar 27, 2012
    5,084
    1,782
    1
    Location:
    Nebraska
    Vehicle:
    2018 Tesla Model 3
    Model:
    N/A
    I am considering buying a PiP in VA or MD and bringing it back to my home state of Nebraska. I just called my local dealer to make sure they can service it and he quickly and emphatically said nope. Oil changes, yes, but that is as far as it goes. Is this the same experience others have had? And does this put an end to my dream of owning one?
     
  2. css28

    css28 Senior Member

    Joined:
    Feb 27, 2012
    1,566
    443
    3
    Location:
    Suburban Detroit
    Vehicle:
    2011 Prius
    Model:
    Three
    That's not been the conventional wisdom here.
    You could save yourself a few miles by looking in western NY state.
     
  3. hill

    hill High Fiber Member

    Joined:
    Jun 23, 2005
    20,630
    8,524
    54
    Location:
    Montana & Nashville, TN
    Vehicle:
    2018 Chevy Volt
    Model:
    Premium
    Eventually, even the flyover states WILL get PiP service. The thing is, do you really think you're going to have some kind of traction pack failure? Then you need to worry. If you've driven hundreds of thousands of relatively trouble free miles as folk here have, then you needn't worry - and you can buy one anyway. And like your dealer says ... 'regular' junk and 'regular' failures still get handled under warranty. MFD goes out? no problem!! electric window relay goes out? no problem !! It's under warranty. Pretty low risk that the pack will fail in the time period between now, and Nebraska PiP tech training.
    .
     
    -1- and markabele like this.
  4. retired4999

    retired4999 Prius driver since 2005

    Joined:
    Aug 11, 2011
    2,652
    625
    15
    Location:
    Eau Claire, Wi.
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    My dealer in Wisconsin told me they are trained and ready to fix any problems if any happen! :) So far so good no problems at all.
     
  5. CharlesH

    CharlesH CA HOV Decal #5 on former PiP

    Joined:
    Nov 27, 2005
    2,790
    1,153
    0
    Location:
    Roseville, CA
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    I thought that Toyota had no problem with customers buying out-of-state, and all Toyota dealerships in the U.S. had service training for the PiP, even if they could not sell them in their state.
     
  6. markabele

    markabele owner of PiP, then Leaf, then Model 3

    Joined:
    Mar 27, 2012
    5,084
    1,782
    1
    Location:
    Nebraska
    Vehicle:
    2018 Tesla Model 3
    Model:
    N/A
    Our Toyota dealership is notoriously horrid. So that probably explains a lot of this.
     
  7. john1701a

    john1701a Prius Guru

    Joined:
    Jan 6, 2004
    12,788
    5,265
    57
    Location:
    Minnesota
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    I bought mine in California and have been very driving it here in Minnesota.

    Despite being so lonely, I'd do it again in a heartbeat.

    With national rollout not too far away, there's no good reason not to do the same yourself... especially if you can take advantage of a discount in the meantime.
     
  8. stanwagon

    stanwagon Junior Member

    Joined:
    May 2, 2013
    64
    7
    0
    Vehicle:
    2013 Prius Plug-in
    Model:
    Plug-in Base
    And here too in Colo. I am told that any Toyota dealer can service my new PiP, even tho I bought it out-of-state and had it trucked here. This is unlike Ford dealers, where only some (and not the ones near where I live) can sell or service the new plug-in hybrid, so I never even test-drove their new one.
     
  9. markabele

    markabele owner of PiP, then Leaf, then Model 3

    Joined:
    Mar 27, 2012
    5,084
    1,782
    1
    Location:
    Nebraska
    Vehicle:
    2018 Tesla Model 3
    Model:
    N/A
    Do you think once it rolls out nationally that prices will return much closer to MSRP?
     
  10. retired4999

    retired4999 Prius driver since 2005

    Joined:
    Aug 11, 2011
    2,652
    625
    15
    Location:
    Eau Claire, Wi.
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    All any one can do is guess? I don't have a clue! :)
     
  11. john1701a

    john1701a Prius Guru

    Joined:
    Jan 6, 2004
    12,788
    5,265
    57
    Location:
    Minnesota
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    That's like trying to predict the price of gas. Who knows... o_O