1. Attachments are working again! Check out this thread for more details and to report any other bugs.

2008 Power Windows Failure

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by dkafrissen, Apr 17, 2013.

  1. dkafrissen

    dkafrissen Junior Member

    Joined:
    Mar 12, 2008
    11
    1
    0
    Location:
    Maplewood, NJ
    Vehicle:
    2008 Prius
    So I was out Saturday and suddenly my front driver side window stopped working. All the other windows work fine but the front one wont go up, or down, and is stuck down.
    I took into the dealer who were unable to reset it, and did not have a switch in stock, as they said this was rare. They wanted to charge me $600 for parts and labor. I bought the switch online for $50 and am just waiting for it to arrive.

    Does anyone know if I need to remove the entire door panel or can I just remove the switch and replace, and any help in doing this would be appreciated.

    I think it is nuts they want $600 for a switch and something that should be simple, and I hope this solves the problem.

    Thanks
    D
     
    #1 dkafrissen, Apr 17, 2013
  2. HTMLSpinnr

    HTMLSpinnr Super Moderator
    Staff Member

    Joined:
    Dec 8, 2003
    5,341
    920
    251
    Location:
    Surprise, AZ (Phoenix)
    Vehicle:
    2018 Tesla Model 3
    Model:
    N/A
    **Mod Note** Moved to the Gen II equivalent of Care, Maint, T/S.
     
    #2 HTMLSpinnr, Apr 17, 2013
  3. Patrick Wong

    Patrick Wong DIY Enthusiast

    Joined:
    Mar 8, 2008
    18,200
    6,482
    0
    Location:
    Green Valley, AZ
    Vehicle:
    2015 Prius
    Model:
    Two
    There are six plastic claws and clips that secure the window switch assembly (which contains the various power window switches) to the arm rest. You need to pry the assembly out.

    The repair manual suggests taping the end of a flat-blade screwdriver to reduce the likelihood of causing damage to the arm rest and switch assembly.
     
    #3 Patrick Wong, Apr 17, 2013
  4. dkafrissen

    dkafrissen Junior Member

    Joined:
    Mar 12, 2008
    11
    1
    0
    Location:
    Maplewood, NJ
    Vehicle:
    2008 Prius
    HI thanks for the reply, so I can just remove the assembly without the door. That is great, no idea why it would cost so much.
    David
     
    #4 dkafrissen, Apr 17, 2013
  5. KK6PD

    KK6PD _ . _ . / _ _ . _

    Joined:
    Mar 24, 2008
    4,003
    946
    118
    Location:
    Los Angeles Foothills
    Vehicle:
    Other Hybrid
    Model:
    N/A
    Dealers kid needed braces that week, you were the down payment?:eek:
     
    #5 KK6PD, Apr 17, 2013
  6. frodoz737

    frodoz737 Top Wrench

    Joined:
    Aug 26, 2010
    4,297
    2,348
    33
    Location:
    Texas
    Vehicle:
    2015 Prius
    Model:
    Four
    Did the service dept specifically say the switch was bad? Sounds more like the cost to replace the motor/regulator. Just asking.
     
    #6 frodoz737, Apr 17, 2013
  7. nh7o

    nh7o Off grid since 1980

    Joined:
    Dec 10, 2011
    1,686
    340
    0
    Location:
    Hawaii
    Vehicle:
    2009 Prius
    Model:
    II
    Without getting out a volt-ohm meter and making some measurements, there is no way to know what is wrong. The dealers will often just throw parts at electrical problems, so the switch replacement is just a guess at this point. The dealer didn't have switches because they just don't go bad.

    So I will be curious to hear what happens, but spending some time troubleshooting first would be better.
     
    #7 nh7o, Apr 18, 2013
  8. frodoz737

    frodoz737 Top Wrench

    Joined:
    Aug 26, 2010
    4,297
    2,348
    33
    Location:
    Texas
    Vehicle:
    2015 Prius
    Model:
    Four
    OP has not posted back so I will not assume anything for them. The service manual covers this subject very good.
     
    #8 frodoz737, Apr 18, 2013
  9. dkafrissen

    dkafrissen Junior Member

    Joined:
    Mar 12, 2008
    11
    1
    0
    Location:
    Maplewood, NJ
    Vehicle:
    2008 Prius
    I went to check the switch yesterday to see how easy to remove. I discovered the dealer HADN"T PLUGGED IT BACK IN ALL THE WAY. Yes, they are total morons. Fortunately I didn't fall for the BS and pay them $600.
     
    #9 dkafrissen, Apr 18, 2013
    Judy Ruot-Jackson likes this.
  10. frodoz737

    frodoz737 Top Wrench

    Joined:
    Aug 26, 2010
    4,297
    2,348
    33
    Location:
    Texas
    Vehicle:
    2015 Prius
    Model:
    Four
    Did they say it was the switch only?
     
    #10 frodoz737, Apr 18, 2013
  11. dkafrissen

    dkafrissen Junior Member

    Joined:
    Mar 12, 2008
    11
    1
    0
    Location:
    Maplewood, NJ
    Vehicle:
    2008 Prius
    Yep, and he gave me the part number which is what I bought on line, and didn't need.
     
    #11 dkafrissen, Apr 18, 2013
  12. frodoz737

    frodoz737 Top Wrench

    Joined:
    Aug 26, 2010
    4,297
    2,348
    33
    Location:
    Texas
    Vehicle:
    2015 Prius
    Model:
    Four
    PM me if you would like more info. I'm off for now, work nights. Will check back later if needed. Out.
     
    #12 frodoz737, Apr 18, 2013
(You must log in or sign up to post here.)