1. Attachments are working again! Check out this thread for more details and to report any other bugs.

key fob failure

Discussion in 'Gen 3 Prius Main Forum' started by southjerseycraig, Aug 2, 2012.

  1. southjerseycraig

    southjerseycraig Active Member

    Joined:
    Jan 23, 2009
    438
    107
    0
    Location:
    Cherry Hill, NJ
    Vehicle:
    2010 Prius
    Model:
    II
    I have a 2010. For the first 25,000 miles, I have been using one of the keyfobs. Today I got into the car, put my foot on the brake as I normally do, and then pressed start button. Nothing happened and I got a message that I had to hold the key up the start button. So I pushed the button on the key fob to release the key. Nothing happened. I tried various positions on the button, but couldn't get anything to happen. Finally, I had to get someone to take me home so that I could get the other keyfob.

    I admit that I do not have good manual dexterity. I would be grateful if any of you could explain to me how to release the key from the fob. I'd also like to know what my other hand should be doing --pulling at the key handle?

    In addition, I assume that I should take the non-working fob to my friendly Toyota dealer so that a new battery can be installed?

    I apologize if this question has been asked and answered before, but this really threw me into a tizzy.

    Thanks for your help.
     
  2. mad-dog-one

    mad-dog-one Prius Enthusiast

    Joined:
    Dec 31, 2009
    1,181
    421
    0
    Location:
    Whereabouts Unknown
    Vehicle:
    2017 Prius Prime
    Model:
    ----USA----
    Sounds like the battery in your FOB needs to be replaced.
     
  3. fuzzy1

    fuzzy1 Senior Member

    Joined:
    Feb 26, 2009
    17,557
    10,324
    90
    Location:
    Western Washington
    Vehicle:
    Other Hybrid
    Model:
    N/A
    Hold the entire key fob up to start button. The RFID unit should be in the fob body, not in that little mechanical key.

    To release the mechanical key, don't press the release button squarely, it won't work. Press in only the end away from the keychain loop. The other end of the button will rock or tilt out of the fob, releasing the key. Pull on the keychain loop, it may be stiff.
     
    southjerseycraig likes this.
  4. mad-dog-one

    mad-dog-one Prius Enthusiast

    Joined:
    Dec 31, 2009
    1,181
    421
    0
    Location:
    Whereabouts Unknown
    Vehicle:
    2017 Prius Prime
    Model:
    ----USA----
    To release the key from the FOB, push the button on the side of the narrow side of the FOB having a small key icon and labeled push.
     
  5. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    110,156
    50,059
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    try your other fob before replacing the battery, it probably still works.
     
  6. southjerseycraig

    southjerseycraig Active Member

    Joined:
    Jan 23, 2009
    438
    107
    0
    Location:
    Cherry Hill, NJ
    Vehicle:
    2010 Prius
    Model:
    II
    Fuzzy1, I held the entire fob up to the start button, but couldn't get anything to happen. That's why I then tried to get the mechanical key out,figuring maybe I had to hold the key alone up to the start button. Your instructions for getting the key out do work--thank you.
     
  7. southjerseycraig

    southjerseycraig Active Member

    Joined:
    Jan 23, 2009
    438
    107
    0
    Location:
    Cherry Hill, NJ
    Vehicle:
    2010 Prius
    Model:
    II
    yes, fortunately the other fob still works. Still, I will have the battery in this fob replaced so that I always have a working backup. Thanks for your thoughts.
     
  8. retired4999

    retired4999 Prius driver since 2005

    Joined:
    Aug 11, 2011
    2,652
    625
    15
    Location:
    Eau Claire, Wi.
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    Even if your battery in the fob is dead it still should start the car. Holding the fob against the silver ring around the push button, then push the start button at the same time, car should start, if not see the dealer.
     
    southjerseycraig likes this.
  9. southjerseycraig

    southjerseycraig Active Member

    Joined:
    Jan 23, 2009
    438
    107
    0
    Location:
    Cherry Hill, NJ
    Vehicle:
    2010 Prius
    Model:
    II
    Thank you for that suggestion. It's possible that I did not push the start button, but instead thought that it was enough to hold the fob up. A question: in that case, when it is necessary to take out the mechanical key? What does the key do? thanks again!
     
  10. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    110,156
    50,059
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    the key unlocks the door if your locked out due to dead fob or 12v battery. a bit of wd40 on the key will help it slide in and out of the for easier if it is tight.
     
    southjerseycraig likes this.
  11. southjerseycraig

    southjerseycraig Active Member

    Joined:
    Jan 23, 2009
    438
    107
    0
    Location:
    Cherry Hill, NJ
    Vehicle:
    2010 Prius
    Model:
    II
    Thanks!
     
  12. southjerseycraig

    southjerseycraig Active Member

    Joined:
    Jan 23, 2009
    438
    107
    0
    Location:
    Cherry Hill, NJ
    Vehicle:
    2010 Prius
    Model:
    II
    Thanks,that's really helpful. Does the door open just by sliding the key in, or is it necessary to turn it?
     
  13. Germwise

    Germwise Junior Member

    Joined:
    Aug 1, 2012
    47
    13
    0
    Vehicle:
    2012 Prius Plug-in
    Model:
    Five
    Are you seriously asking this question?
     
  14. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    110,156
    50,059
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    you must turn it like an old fashioned key.
     
  15. cwerdna

    cwerdna Senior Member

    Joined:
    Sep 4, 2005
    12,544
    2,123
    1
    Location:
    SF Bay Area, CA
    Vehicle:
    2006 Prius
    Assuming you bought new, I'm disappointed that it sounds like your salesman didn't show any of this to you when you picked up your car.

    My salesman showed me the mechanical key and the slot (on 2nd gens, not the OP's) if the fob battery dies.
     
  16. 50324prius

    50324prius Junior Member

    Joined:
    Apr 9, 2012
    39
    3
    0
    Location:
    iowa
    Vehicle:
    2011 Prius
    Model:
    Two
    Plus, depending upon how you have the FOB set up to lock and unlock the car remotely, two motions with the key to unlock will unlock all doors, providing you can get the key out of the fob.
     
  17. Alpine Hiker

    Alpine Hiker New Member

    Joined:
    Apr 26, 2017
    8
    0
    0
    Location:
    Minnesota
    Vehicle:
    2010 Prius
    Model:
    II
    One of my key fobs is eating up batteries every couple of days... the key fob is getting replaced under warranty, otherwise those keys, with programming cost over $300.
     
  18. TMR-JWAP

    TMR-JWAP Senior Member

    Joined:
    Aug 12, 2016
    6,404
    6,062
    0
    Location:
    Columbia, SC
    Vehicle:
    2007 Prius
    Model:
    Touring
    My son had a similar problem, but they lasted about a week. We found he was carrying his FOB and cell phone in the same pocket all the time. Stopped doing that and we haven't had to replace a battery in several months.
     
  19. Quattro

    Quattro Member

    Joined:
    Nov 12, 2010
    60
    28
    0
    Location:
    Silicon Valley, CA
    Vehicle:
    2010 Prius
    Model:
    II
    Fob to the start button explained
     
    Tbkilb01 likes this.