Nav Traffic

If your trial ended, so did the XMTraffic. Entunes provides traffic for free if your phone has web access and it is a phone that will work with the Prius.

 

If NavTraffic only worked while you were hooked to Pandora then you were using Entunes traffic and XMTraffic. If you are still getting Pandora, Bing is working then Entunes traffic should be working and you don't need to pay for XMTraffic subscription.

If you hit the button for Traffic, does it say it is connecting to the internet and then shows traffic warnings in your area?

If you had XMTraffic and it expired, I don't know if the car needs to be told to use Entunes traffic vs. XMTraffic. Perhaps it is looking for XMTraffic and that's not there but it doesn't know to look for Entunes traffic.

 

The Base trim gets NavTraffic via a smartphone internet connection, not through XM. The Advanced trim gets XM NavTraffic.

 

Well that sucks. So when xm expires we no longer have nav traffic in the advanced? What other options do we have? With all the other music options I really dont want to pay for xm.

 

XM Data Services (such as NavTraffic) are different than XM Radio service and can be subscribed to separately. Some one said that the data services are on a 3 year trial. Search in the Prius Plug-in forum for threads that discuss this.

 

Yes, the ADV pkg gets a three year "trial" of XM data service. BASE does not.

 

I have the Advanced package, and I fought this battle when my 3-month XM radio subscription expired. For both the Basic and Advanced package, you have a complimentary 3-month trial for the radio service, after which you renew it or not with XM as you choose.

HOWEVER

In the Advanced, NavTraffic and such comes over the XM data service. This is part of a three-year complimentary Entune subscription. At the end of three years, if you want to keep this service, you renew your Entune subscription with Toyota Entune, NOT XM!!!!!! XM is simply the service provider that Toyota chose to provide these services, just as they chose Verizon to provide the cellular service for Safety Connect. The XM data service contract is between Toyota and XM, not between you and XM. If you call XM about the data service, they will say you don't have data service. Which you actually don't; Toyota does. And if you insist that you have a three-year complimentary data subscription, they say that there is no such thing, and imply that you are a liar.

On the Basic package, you have a complimentary Entune subscription to things like Traffic (I don't recall how long it goes on the Basic, but I think it is also three years, per How Do I Register My Entune Account ), but it uses your smartphone's Internet connection to get the information. And likewise, when it expires, you renew with Toyota Entune if you want to continue to get it.

 

If your NavTraffic does not work, call the Entune customer service number. This is true regardless of which package you have. Unlike the XM people, I found the Entune customer service person to be very professional, courteous, and knowledgeable. On the Advanced package, if the issue is the XM data service, the Entune folks will do battle with XM. Don't even think about calling XM about the data services.

 

The issue that priuskitty is having is affecting *all* Entune Traffic users that have a Display Audio Unit (Base PiP, various other Prius models). It has nothing to do with XM radio service.

 

I don't think the dealer will be able to fix it. I also have a base model, I renewed my XM radio subscription, and I'm not getting traffic info on my Display Audio Unit. With my iPhone disconnected from the car, I can go into the Entune App on my iPhone, and I'm able to see traffic info on the iPhone in the app. But when I plug the iPhone into the car, traffic doesn't come up on the Display Audio unit as it usually does.

 

It seems like the drop outs being mentioned here have happened before - just a few months ago. The problem resolved itself in a few days.

Entune traffic not working | PriusChat

 

I had no traffic today either

 

Entunes provides free traffic via your phone/car web connection. No need to pay $15 a month to XM for traffic. Better to use that $15 to give your iPhone Hotspot capability so it can talk to the car via Bluetooth, providing Traffic, Pandora and Bing utilities. It also lets you use your phone as hotspot for you tablet and laptop.