Entune Triffic Stopped Working

Discussion in 'Gen 1 Prius Plug-in 2012-2015' started by greinstein, Jul 24, 2012.

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  1. greinstein

    greinstein Junior Member

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    The last two days my non-HDD Entune traffic (on the map) stopped showing. :mad: Other apps, like weather and stocks are ok.

    Any others with the same problem, or is it just me?

    Thanks
     
    #1 greinstein, Jul 24, 2012
  2. Jimbo69ny

    Jimbo69ny Active Member

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    There is another thread that is literally 4 threads below this one talking about the same thing. Check that one out.
     
    #2 Jimbo69ny, Jul 24, 2012
  3. greinstein

    greinstein Junior Member

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    That one is about the xm hdd traffic. Apples and oranges
     
    #3 greinstein, Jul 24, 2012
  4. devprius

    devprius /dev/geek

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    I have the same problem as well. Display Audio unit.
     
    #4 devprius, Jul 24, 2012
  5. bfd

    bfd Plug-In Perpetuator

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    When did you buy your cars? Has it been three months?
     
    #5 bfd, Jul 24, 2012
  6. devprius

    devprius /dev/geek

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    Entune traffic is good for 3 years. I bought my car at the beginning of March. Entune traffic was working last week.
     
    #6 devprius, Jul 24, 2012
  7. chesleyn

    chesleyn Active Member

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    Mine is out too
     
    #7 chesleyn, Jul 24, 2012
  8. greinstein

    greinstein Junior Member

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    At least the problem is not just mine. Seems like the freeway condition on the maps goes out at times. Wonder if Toyota is aware, and if not, how to let them know.

    Now if i can only spell traffic correctly in the topic heading.
     
    #8 greinstein, Jul 25, 2012
  9. greinstein

    greinstein Junior Member

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    The three months is for the more expensive, HDD model. Us peons get freeway condition on the map via cellphone on entune.

    The high end model has a 3 month free data plan. Not that problem for the low end model.
     
    #9 greinstein, Jul 25, 2012
  10. Captain PIP

    Captain PIP Piloti di Hybridi

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    Oh thank goodness! I thought it was just me. Mine is showing no traffic. It was fine the day before yesterday. Now, nothing! I reloaded the Entune software on my iPhone and rebooted the display with no results. Anyone have any idea why the heck is going on with Entune traffic? Thanks.
     
    #10 Captain PIP, Jul 25, 2012
  11. devprius

    devprius /dev/geek

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    The high end model gets a 3 year subscription to data (traffic).
     
    #11 devprius, Jul 25, 2012
  12. chesleyn

    chesleyn Active Member

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    There was a problem like this a few months ago, and it just worked itself out after a few days. Wait and see. I'm using my iPhone traffic in the meantime.
     
    #12 chesleyn, Jul 25, 2012
  13. jjfeigal

    jjfeigal New Member

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    I began having the same problem last weekend (July 20-22). Initially, I had no traffic overlay on the navigation map, but I could still see a list of traffic issues in the Entune Traffic app. I called Toyota Entune support on Monday, July 23 and worked with them for over an hour. Supposedly this is only a problem with the iPhone. First we tried setting the DUN/PAN options in the Bluetooth settings with no resolution to the problem. Then we deleted and reloaded Entune on my iPhone, with no resolution to the problem. Not only did the problem not get fixed, I no longer get a list of Traffic issues from the Entune Traffic app. I logged an incident number with the Toyota Entune support group and will try to talk to them tonight to see if they have any updated information. I will post any additional information that I get.
     
    #13 jjfeigal, Jul 25, 2012
  14. priuskitty

    priuskitty PIP FAN

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    Just went down to my car to see if it's working now........and....yes! it's back!
     
    #14 priuskitty, Jul 25, 2012
  15. Azfalconfixer

    Azfalconfixer Junior Member

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    Mine to, when I first tried it it didn't work. Played aound with it for awhile then noticed it was working. Who knows????
     
    #15 Azfalconfixer, Jul 25, 2012
  16. priuskitty

    priuskitty PIP FAN

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    itsa miracle!
     
    #16 priuskitty, Jul 25, 2012
  17. CathyJ

    CathyJ New Member

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    Mine's been out for several days also, including this morning...grrrr hit major traffic. I use an Android so it can't have anything to do with the iPhone. Hoping it works on the way home today!
     
    #17 CathyJ, Jul 25, 2012
  18. priuskitty

    priuskitty PIP FAN

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    I use MetroPCS 4G Android phone. Nav Traffic came back this afternoon
     
    #18 priuskitty, Jul 25, 2012
  19. Azfalconfixer

    Azfalconfixer Junior Member

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    Toyota Care/Entunes called me back and said the Traffic app was down for 48 hours and is back up. It's cool they called me back. :)
     
    #19 Azfalconfixer, Jul 25, 2012
  20. priuskitty

    priuskitty PIP FAN

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    More like 84 hours. I noticed it down on Sunday July 22, 2012. Came back online around 12:00 noon today
     
    #20 priuskitty, Jul 25, 2012
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