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Day Three, and Homelink Refuses to Work

Discussion in 'Gen 1 Prius Plug-in 2012-2015' started by cirruspete, Apr 6, 2012.

  1. cirruspete

    cirruspete Junior Member

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    My rolling-code garage door opener is a pretty basic "Raynor"-branded unit, relabeled by Genie and others. My 2004 Prius has Homelink, and it synced up and has operated the door for eight years, no problems.

    And, my wife's 2012 Lincoln MKz hybrid has Homelink- and it synced up to the opener perfectly, and works the dorr every time.

    I killed an hour yesterday trying to get my PiP's Homelink to work. All indications, like the LED on the mirror, work. I cleared the buttons many times; pressed "Learn" on the opener unit, tried holding the Homelink button in for 2 seconds as per the manual, then repeating it a second time, then a third... over and over. I even tried holding the remote close to the mirror (the procedure for non-rolling code remotes) , pressing both units' buttons, and then when the flashing rate increased, indicating a sync success.... no joy - the Homelink still won't operate the door.

    I am out of ideas, but reluctant to schedule an appointment for reasons of inconvenience. Anyone else have this problem- or perhaps a solution? Even the Johnson Controls website is useless (they make Homelink): the same step-by-step instructions and videos, and no toll-free help line number. Thanks again, Peter
     
  2. Paradox

    Paradox Prius Enthusiast / Moderator
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    Mine does use rolling codes (heck, I would guess most newer units in the past years have used them if not even longer) and I didn't need to press the learn button on the opener itself. I just followed the instructions in the manual and used the remote which came with the opener to have the car learn the code. I wish I had another suggestion but I had 3 Prius now with the same Genie opener and all had no problems being programmed.
     
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  3. SimiPrius

    SimiPrius Member

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    I also had issues with both of my Prii....Not sure if this will help, but I had to drive the Prius into the garage so that it was directly below the opener. Being outside the garage was too far away.
     
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  4. SKrueger

    SKrueger New Member

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    I got my Homelink to work without any problem. One thought is to make sure you are doing the rolling code programming correctly. I find the manual is a little confusing on this issue. It's actually a 2 step process. First you have to train the Homelink to recognize the frequency (exactly like with the non-rolling code). Then once the Homelink is trained to the frequency, you go back and do the Learn function with your opener unit and the assigned Homelink button.
     
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  5. kevinhuan

    kevinhuan New Member

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    On the topic of Homelink, anyone with the base model upgrade their rear view mirror to one with the homelink buttons yet?
     
  6. SimiPrius

    SimiPrius Member

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    I know that Dianne at Carson Toyota had it done for a few individuals.
     
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  7. ClaySacramento

    ClaySacramento Junior Member

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    I also got tripped up by this - I tried to skip right to using the training button on the opener and couldn't figure out why it wasn't working, until I re-read the manual and realized that you have to program it with a remote transmitter followed by using the training button on the opener.
     
  8. devprius

    devprius /dev/geek

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    I had originally contemplated doing it, but at this point I think I'm going to skip it. In my 2005, the auto-dimming feature was almost pointless. The headlights of cars behind me were usually obscured by the split in the window, so the dimming function never really worked. So far I haven't really needed to flip the rearview mirror to night mode. I'm just using the homelink remote that came with the garage doors. Clips to the visor just fine.
     
  9. CharlesH

    CharlesH CA HOV Decal #5 on former PiP

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    The auto-dimming feature seems to work fine on my Advanced PiP. I am not sure what would be different from your 2005.
     
  10. cirruspete

    cirruspete Junior Member

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    Thanks to you, "we" nailed it! It is indeed a full two-stage procedure with a Raynor (Chamberlain) garage door opener. Rolling code it is, but you first have to hold the remot next to the mirror, press both buttons, wait for the Homelink to confirm the remote. Then, over to the garage door motor unit to press Learn... then, back to the Homelink mirror, press and hold for a couple seonds... repeat, then... voila, the garage door closed. All works as expected now- Thanks again, Peter
     
  11. Paradox

    Paradox Prius Enthusiast / Moderator
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    Glad you got it to work :)

    I made an error in saying I had a Genie though, it is in fact a chamberlain as well. I actually did not have to press the learn button though on the unit itself even though I know for sure mine does have the rolling code technology. Hey, what works, works! lol
     
  12. rogerv

    rogerv Senior Member

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    I have one in my base model, arranged for by Dianne and installed by the same folks who did the leather installation. Mine works fine. I use it to open three different doors at separate locations, so it is more convenient for me than carrying three remotes, and there is no fumbling around in the dark for one.
     
  13. jbrad4

    jbrad4 Active Member

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    I just sent Erica a msg telling her the manual is deficient when it comes to HomeLink. A local Toyota salesman today told me to just go to HomeLink and download the programming instructions which I did. They say basically what you say above. The instructions in the Plug-In manual don't work, but the ones on HomeLink do work.
     
  14. Tracksyde

    Tracksyde Member

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    I upgraded mine myself. I posted the PDF here somewhere (sorry, on iPad). Its also available in the mods and accessories forum. I got a new homelink mirror from a friend. But you can either find a used one on eBay or buy a new one on Amazon. It took about 30 minutes to wire up.
     
  15. ryogajyc

    ryogajyc Active Member

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    The Owner's Manual on pg. 410 is technically correct, but many people (myself included) miss the paragraph above Step 1 that states:
    If they just made the above paragraph Step 1, it would avoid a lot of confusion. It's a bit of a technical writing fail and unfortunately has existed since at least 2004.
     
  16. podmon

    podmon Junior Member

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    I had this problem with Hyundai's manual and wound up using the instructions on Homelink's website. I ran into an additional problem which you may encounter in that my Genie opener apparently has space for about 10 remotes after which it is full and won't program any more. It is easy to fill up if the procedure you're following is incorrect but does consume a slot in the opener. So there is a process for clearing out all remotes and you have to reprogram each remote you have again. This would be opener dependent.
     
  17. Sweet Turtle

    Sweet Turtle New Member

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    We just got our Prius last night and can't get the Homelink to work. I hope this fixes it!
     
  18. Jozo

    Jozo PIP PIP HOORAY!

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    Welcome! Enjoy your new bundle of joy and welcome to the cult, uh, :welcome:club!
     
  19. stu lb

    stu lb Junior Member

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    ClaySacramento is right on the money: I tried for hours to get my rolling code programmed into the Homelink without success by programming the Homelink as rolling code only. Once I went through the non-rolling code programming PLUS the rolling code programming, the Homelink works fine.