1. Attachments are working again! Check out this thread for more details and to report any other bugs.

Dealer Recommends "Extra" Maintenance at 30000 Miles

Discussion in 'Gen 3 Prius Care, Maintenance & Troubleshooting' started by edstewbob, Aug 12, 2011.

  1. edstewbob

    edstewbob Junior Member

    Joined:
    Jan 17, 2006
    14
    1
    0
    Location:
    Greenville, SC
    Vehicle:
    2006 Prius
    Model:
    II
    I got the extended service plan which is supposed to cover standard maintenance but each time I go in they tell me this only covers the minimum required service and they always recommend extra stuff. I am going in today and they said the extras would cost me $330. I have read the posts here about only needing what is specified in the owners manual and I am inclined to tell them only do that work for my upcoming 30,000 mile visit with the possible exception of a cabin filter since it runs all the time due to the solar panels on the roof. Anyone think I am putting the longevity of my car at risk due to this approach? I have a 2006 and 2010 and have usually gone with their recommendations but now am questioning if this was necessary.
     
  2. Mendel Leisk

    Mendel Leisk EGR Fanatic

    Joined:
    Oct 17, 2010
    56,679
    39,222
    80
    Location:
    Greater Vancouver, British Columbia, Canada
    Vehicle:
    2010 Prius
    Model:
    Touring
    What's "extra stuff"?
     
  3. stream

    stream Senior Member

    Joined:
    May 12, 2008
    2,977
    452
    14
    Location:
    Long Island, NY
    Vehicle:
    2010 Prius
    Model:
    V
    I wouldn't do more than Toyota recommends, and certainly not $330 more.

    Regarding the cabin air filter, I replaced mine myself at 15K miles. Bought it from the dealer parts department, and it took 5 minutes to replace (instructions are in the owner's manual). The dealer will probably charge you $50 labor.
     
  4. edstewbob

    edstewbob Junior Member

    Joined:
    Jan 17, 2006
    14
    1
    0
    Location:
    Greenville, SC
    Vehicle:
    2006 Prius
    Model:
    II
    I don't remember what all of it was but one of the items was to clean the fuel injectors.
     
  5. car compulsive

    car compulsive Active Member

    Joined:
    Aug 6, 2011
    741
    274
    0
    Location:
    Michigan
    Vehicle:
    2011 Prius
    Model:
    Two
    Dealer recommended service add-ons can range from effective preventive maintenance to useless. It's often tough to tell the difference, though. Fuel system cleaners aren't a bad idea and my independent domestic mechanic said they make sense about every 50K miles. However, I've found that the symptoms that indicate the need for fuel system cleaners - lack of power and a sticky throttle - seem to be minimized when running top-tier fuel.
     
  6. Mendel Leisk

    Mendel Leisk EGR Fanatic

    Joined:
    Oct 17, 2010
    56,679
    39,222
    80
    Location:
    Greater Vancouver, British Columbia, Canada
    Vehicle:
    2010 Prius
    Model:
    Touring
    I'd ask them to stick to the required maintenance. If fuel injector cleaning is about par for the sort of things they're pushing, IMO a polite-but-firm "no" is in order.

    There's mixed opinions on injector cleaning. I've never done it on any of our cars, they survived. They typically hook up a bottle of solvent to your intake manifold, run the engine which in turn belches out a noxious cloud of toxins.

    There are benefits to cleaing the throttle body periodically, and a sensor that's in there. But that's best done by hand. There's often some sort of exhaust gas recirc (I'm out of my depth) that can gum things up over time.

    +1 on changing your own filters, it's not hard at all. OTOH, the labour charge might be nil for those items, see if you can find out.
     
  7. SPlautz

    SPlautz Junior Member

    Joined:
    Oct 24, 2009
    52
    6
    0
    Location:
    Virginia Beach VA
    Vehicle:
    2010 Prius
    Model:
    V
    It's never nil. It's almost always at least equivalent to the part being replaced. And even at $5 (grossly underestimating that), it would be too much in my book for simply popping out glove compartment and sliding in another filter. lol

    They should be walking you through how to do it yourself and recommending you get the filter from their parts department if they really cared. But they'd rather take you to the cleaners to make a bigger profit.
     
  8. car78412

    car78412 Member

    Joined:
    Jul 18, 2010
    284
    32
    3
    Location:
    Hudson Valley, NY
    Vehicle:
    2010 Prius
    Model:
    IV
    Fuel injector cleaning is not necessary. I hold on to my cars for at least 150,000 miles without ever cleaning the injectors. Most fuels have cleaning additives. Once a year I pour a bottle of Techron in the tank which is just a precaution. Don't waste your money on injector cleaning. Not needed.
     
  9. qbee42

    qbee42 My other car is a boat

    Joined:
    Mar 2, 2006
    18,058
    3,075
    7
    Location:
    Northern Michigan
    Vehicle:
    2006 Prius
    My dealer has service packages for each service interval, which they try to sell to me each time I go in for service. Each package has a nice printed sheet of paper describing all of the good things included. It is so comprehensive it includes service on parts not found on any Prius. When I point this out they say "Ah, yeah, well this sheet is used for all of the models and so there are a few extra things."

    I always get my service a la carte.

    Tom
     
  10. seilerts

    seilerts Battery Curmudgeon

    Joined:
    Mar 7, 2010
    3,326
    1,513
    38
    Location:
    Santa Fe, NM
    Vehicle:
    2005 Prius
    If it is not in the owner's manual, don't do it. The only exception would be transaxle fluid change, which most here recommend on a schedule that is more aggressive than the manual for Gen II. I admit that I haven't followed any discussion on Gen III, though.

    You should need an engine air filter no less frequently than every 30,000 miles, and a cabin air filter annually.

    Avoid any/all milestone, prix fixe packages. The Prius is unique in several ways and so all service should be a la carte. Fuel injector cleaning is the biggest ripoff on the menu.
     
  11. SW03ES

    SW03ES Senior Member

    Joined:
    Dec 8, 2004
    2,480
    176
    0
    Location:
    Gaithersburg, MD
    Vehicle:
    2004 Prius
    $330 on top of the manufacturer suggested maintenance which is covered under your plan? Thats thievery. A 30k mile service on a Prius shouldn't cost more than $330 in the first place, let alone $330 on top of the basic package.

    If Toyota thought the fuel injectors would need to be cleaned...they would have put it in the manual. I've owned several Toyotas upwards of 200k miles with nothing but the manufacturer's suggested maintenance done and they've been great.
     
  12. KK6PD

    KK6PD _ . _ . / _ _ . _

    Joined:
    Mar 24, 2008
    4,003
    946
    118
    Location:
    Los Angeles Foothills
    Vehicle:
    Other Hybrid
    Model:
    N/A
    The 2 dealers that I frequent have become used to me coming in, with a printed list in large type stating what is needed. I change all the filters, what 5 minutes of work, bring in my own Synthetic Oil and filter, by the time I ride out the door all I am really paying for is labor on a oil change.
    Like Tom, I have a pretty good idea what is and is not applicable to my car!
    Ala Carte works just fine!!!
    Just go in and stick to your guns. a firm NO usually works just fine.:D
     
  13. Rae Vynn

    Rae Vynn Artist In Residence

    Joined:
    May 21, 2007
    6,038
    707
    0
    Location:
    Tumwater, WA USA
    Vehicle:
    2007 Prius
    Model:
    Two
    Learn to do your own oil/filter changes. Take the car to a tire center to have the tires rotated, and the brakes inspected occasionally.
     
  14. Teakwood

    Teakwood Member

    Joined:
    Jun 23, 2010
    491
    73
    0
    Location:
    New Mexico
    Vehicle:
    2010 Prius
    Model:
    II
    :peace:Car dealers are like politicians: they are all crooks.:peace:
     
  15. richard schumacher

    richard schumacher shortbus driver

    Joined:
    Mar 27, 2004
    7,663
    1,041
    0
    Location:
    United States
    Vehicle:
    2004 Prius
    Model:
    N/A
    Seilerts nailed it. Do what's in Toyota's Scheduled Maintenance Guide (*not* some dealer's guide) and maybe do the first ATF change early (at 50K, and simple a drain and fill, not a flush), and that's it. Anything else is simply making the dealer's boat payments for him.

    If you use E10 fuel you're getting all the injector cleaner that the car ever needs.

    The most common cause of a dirty throttle plate seems to be chronically overfilling the engine oil, so if you're checking the oil level after *every* oil change (you were already doing that anyway, right?) that won't happen.

    Check out the detailed discussion in the classic thread
    http://priuschat.com/forums/gen-ii-...70-what-services-you-need-what-you-don-t.html