4kwh Enginer GenIII PHEV in UK

Damn - poor service experience and not being 100% open about delivery. Plus it's going to cost you an extra £500+. Totally puts me off. How did you get the figure of £400ish import charges?

So, if we want an Enginer kit and don't have a local distributor/installer, the costs are:

- cost of Enginer kit
- Enginer delivery costs
- import, storage, handling, unloading costs
- vat
- time and travel costs to get to the port and back
- time and cost (unless diy) to get the kit installed

When you ordered the kit did Enginer give any information about delivery?
How will you know when it hits the port? Will Enginer tell you (possibly days later meaning you incur extra port storage charges?)...or will customs call/write you?

 

It's odd that they won't deliver it to your door. Surely the courier company will inform you of the additional customs expense and then deliver to you once paid?

 

What is the cost difference between importing directly and purchasing through a UK distributor ( pluginplanet.co.uk)? Seems like too much hassle to go direct.

 

There is a UK importer selling the Enginer kit over here already, but when you see the prices you will gladly take a trip to the port and pay the taxes!

 

Check that it is a 4kw kit with 5kw dc to dc inverter, I was quoted a lot more. I am poised to order from Jack but now waiting to see how you get on.

 

The one over here, Netherlands, charges € 4500 for a new 4 kW kit. That is £ 3905 !!! I assume that includes installation but I'm not sure.
We're still beter off buying it directly from Shanghai.

 

I remember you were going to pick it up. Has it already arrived?

Mine arrived in Rotterdam on monday, UPS is going to deliver it to my home but I haven't seen them yet.

 

Woo hoo - finally some movement...getting exciting.

 

Do we have the same delivery agent? I am going to pick it up too. Jack said my delivery agent is Velta International from Essex. I have contacted them last week but they didn't have any information yet. The Ever Conquest should already be docked at Felixstowe by now.

 

I regret about that too. We could have saved a few quid. The agent sent me application forms. Have to fill them in tonighte. How much is your final fee? I'm still waiting for the quote from the agent. I think it should be pretty much the same.

 

I hope you will manage to get your hands on the kit tomorrow despite the weather.
Drive safely!

 

Meanwhile, on the other side of the Channel…. Mine arrived in Rotterdam on November 21st and the agent would forward it to my doorstep for a small additional fee: I would receive it on the 27th.
First the agent somehow forgot all about my package, I had already send them all the paperwork. So I had to send it again.
Then I had to fill out a additional form, which they forgot to mention and never sent me. Filled it in and returned it within half an hour. Then all was quiet for a few days, I made another phone call: they had a system crash and if I could send all paperwork once more. That was last Tuesday, and I’m still waiting.

Just made another phone call: “Did you pay up front? No, I asked you in three separate e-mail to let me know if I had to pay up front. You didn’t so I assumed it was not needed. Well, you have to.”
Okay let me know what the amount is. They didn’t know: they will have to check first and call me back later. Hopefully today.

I placed my order on August 10 so I have been waiting for almost 4 months now. Makes me feel like I’ve gone back in time a century, and any day now a top hat courier with horse and carriage may drive up my driveway. Bringing me my treasure chest from China. A tuppence tip should be more than enough.

 

Huh?

There is a link to the 17 page installation guide for the Gen 3 on the front page of the Enginer website.

http://www.enginer.us/img/Gen 3.pdf