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have you purchase items at the priuschat shop?

Discussion in 'PriusChat Shop Forum' started by judymd, Jul 17, 2009.

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  1. judymd

    judymd First solar roof owner in HI

    Joined:
    Jul 6, 2009
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    Location:
    hawaii
    Vehicle:
    2010 Prius
    Model:
    IV
    I placed an order for 3 items over a week ago and have not received any confirmation from the priuschat shop. My order still states processing. I emailed several times with no answer and even called the telephone number on my credit call bill with no response. Is this a known issue with priuschat shop?
     
    #1 judymd, Jul 17, 2009
  2. gmalis1

    gmalis1 New Member

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    Aug 2, 2008
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    Location:
    Northwest 'burbs, Chicago
    Vehicle:
    2010 Prius
    Model:
    IV
    Ordered the all weather mats (four pieces) and the all weather cargo mat (two pieces) and received them in about a week via UPS from an outside (non-local) Toyota dealer.

    No complaints here.
     
    #2 gmalis1, Jul 17, 2009
    1 person likes this.
  3. eaglesight333

    eaglesight333 Senior Member

    Joined:
    Apr 23, 2009
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    Location:
    Northern, IL
    Vehicle:
    2010 Prius
    Model:
    III
    Send a PM to the Prius Chat owner: Danny.
     
    #3 eaglesight333, Jul 17, 2009
    1 person likes this.
  4. tumbleweed

    tumbleweed Senior Member

    Joined:
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    Location:
    Eastern Oregon
    Vehicle:
    2010 Prius
    Model:
    V
    I've ordered several things over the years, a Scan Gauge just a couple of weeks ago. Never any problems. I agree, PM Danny.
     
    #4 tumbleweed, Jul 18, 2009
    1 person likes this.
  5. millerjl26

    millerjl26 New Member

    Joined:
    Jun 10, 2009
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    Location:
    Connecticut
    Vehicle:
    2010 Prius
    Model:
    IV
    I've have ordered several things over the past month. The first time I ordered one thing for my 2010 and one for my wife's 2007. Like you I thought I had not receive anything from them for a few weeks so sent another email. This time I got a response from them telling me that they had sent two earlier communications asking if I was sure I wanted one 2010 and one 2007 item. I browsed back through my inbox and sure enough - two emails from them, probably lost in all the spam that came in during the same week. I was very impressed that they took the time to check the accuracy of my order and thus reducing both their and my inconvenience. Since that time when I have a "mixed" order like that I include a note confirming that I was aware of the mixed years parts.
     
    #5 millerjl26, Jul 18, 2009
  6. blippo

    blippo New Member

    Joined:
    May 24, 2009
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    Location:
    VA
    Vehicle:
    2009 Prius
    Model:
    II
    No problems here. Ordered a few times
     
    #6 blippo, Jul 18, 2009
  7. Manolo1

    Manolo1 New Member

    Joined:
    May 29, 2009
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    Location:
    South Florida
    Vehicle:
    2010 Prius
    Model:
    IV
    Just ordered 2 heatshields and got them in a week or so...
     
    #7 Manolo1, Jul 18, 2009
  8. TheBobs

    TheBobs New Member

    Joined:
    Jun 29, 2009
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    Location:
    Fresno
    Vehicle:
    2010 Prius
    Model:
    V
    I ordered side and front heat shields. Got them in about 8 days from time of order. No worries...
     
    #8 TheBobs, Jul 18, 2009
  9. HTMLSpinnr

    HTMLSpinnr Super Moderator
    Staff Member

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    Location:
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    ** Moving thread to PriusChat Shop subforum **

    I believe this is the 2nd time this was posted.
     
    #9 HTMLSpinnr, Jul 18, 2009
  10. RadioZero

    RadioZero Member

    Joined:
    Jun 20, 2009
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    Location:
    Orlando
    Vehicle:
    2018 Prius
    Model:
    Four
    i ordered all weather mats and received them in less than 2 weeks.
     
    #10 RadioZero, Jul 18, 2009
  11. judymd

    judymd First solar roof owner in HI

    Joined:
    Jul 6, 2009
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    Location:
    hawaii
    Vehicle:
    2010 Prius
    Model:
    IV
    I took advice and sent a PM to Danny--still no response3. And no email in the junkmail folder either.....
     
    #11 judymd, Jul 18, 2009
  12. CAR4TWO

    CAR4TWO New Member

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    Location:
    Grants Pass, OR
    Model:
    III
    I have tried to order the sun shade three times and I have never heard back from anyone. I sure hope the UPS guy doesn't show up with three sun shades. I have never received a confirmation of my order. You have to step up to the counter and ring the bell if you want service. I would like a sun shade if I can get one.

    I have checked junk mail and nothing.
     
    #12 CAR4TWO, Jul 19, 2009
  13. fred garvin

    fred garvin New Member

    Joined:
    May 18, 2009
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    Location:
    northern virginia
    Vehicle:
    2010 Prius
    Model:
    IV
    i ordered a front windshield heat shield on line from pc shop and received it in about 7 business days - no issues at all
     
    #13 fred garvin, Jul 19, 2009
  14. libramento

    libramento New Member

    Joined:
    Jun 24, 2009
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    Location:
    Tryon, NC
    Vehicle:
    2010 Prius
    Model:
    V
    I ordered 2010 mats and heat shield; all arrived in about a week. The navigation screen shield took a few weeks, but I've been satisfied.
     
    #14 libramento, Jul 19, 2009
  15. harpoon

    harpoon Junior Member

    Joined:
    Jan 3, 2010
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    Location:
    Vancouver
    Vehicle:
    2009 Prius
    Model:
    N/A
    Danny, you're fantastic mate. I ordered a DICE kit, I'm up in Canada so thought there might be a hitch or two but the shipping was quick, Danny was cool and all went swimmingly well.

    Reccomend the priuschat shop for sure.
     
    #15 harpoon, Jan 29, 2010
  16. jdcollins5

    jdcollins5 Senior Member

    Joined:
    Aug 30, 2009
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    Location:
    Wilmington, NC
    Vehicle:
    2010 Prius
    Model:
    III
    I have ordered two sets of Exact mats. One order was for the front and rear mats. The second order was for the cargo area mat.

    Both times they were delivered within 5 business, which is the short end of the 5-10 business days that is given for estimates.

    Good job Danny.
     
    #16 jdcollins5, Jan 29, 2010
  17. Danny

    Danny Admin/Founder
    Staff Member

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    Location:
    Charlotte, NC
    Vehicle:
    2013 Prius Plug-in
    Model:
    Plug-in Base
    Thanks for the comments, guys! Enjoy your accessories!
     
    #17 Danny, Jan 29, 2010
  18. blake918

    blake918 Blizzard Brigade #23

    Joined:
    Jul 31, 2009
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    Location:
    Metairie, LA
    Vehicle:
    2010 Prius
    Model:
    II
    I have to admit that having read a lot of negative posts about buying from the Prius Chat shop, I was nervous about ordering from them. I did it anyway. I received everything (weathertech mats and heatshield) on time and as promised. Thanks!
     
    #18 blake918, Oct 2, 2010
  19. Econ

    Econ Member

    Joined:
    Sep 4, 2009
    329
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    Location:
    East of the Berkshires - MA
    Vehicle:
    2010 Prius
    Model:
    Five
    I have made four purchases..... very timely! Satisfaction on this end. AND saved $$$ too
     
    #19 Econ, Oct 2, 2010
  20. deltron3030

    deltron3030 New Member

    Joined:
    Sep 25, 2009
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    Location:
    Lakewood, CA
    Vehicle:
    2010 Prius
    Model:
    II
    Definitely an A+ experience all times I've ordered from the 'shop
     
    #20 deltron3030, Oct 2, 2010
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