1. Attachments are working again! Check out this thread for more details and to report any other bugs.

Tire Pressure Warning Light - Dead Sensor..

Discussion in 'Gen 3 Prius Care, Maintenance & Troubleshooting' started by LulzChicken, Jun 15, 2010.

  1. Mailmandolin

    Mailmandolin Junior Member

    Joined:
    Dec 29, 2009
    20
    0
    4
    Location:
    Santa Rosa CA
    Vehicle:
    2010 Prius
    Model:
    III
    Does anybody have a photo of the Tire Pressure Reset button?

    I talked to the Toyota Service Center and she was telling that it is at the base of the steering wheel.

    I can't find it yet. Any photo would help me. I have a 2010 Prius. Made in NOV 09.
     
  2. jdcollins5

    jdcollins5 Senior Member

    Joined:
    Aug 30, 2009
    5,131
    1,340
    0
    Location:
    Wilmington, NC
    Vehicle:
    2010 Prius
    Model:
    III
    You will need to get down on your knees outside of the car to find this button. Follow the steering wheel column down to the bottom of the dash covers. At the base of the column you will find the OBD-II connector. Just to the right of this connector you will find the black TPMS reset button. It is right about where your right knee would be when driving.
     
    1 person likes this.
  3. LulzChicken

    LulzChicken Prius Enthusiast

    Joined:
    Jul 19, 2009
    791
    135
    0
    Location:
    Alabama
    Vehicle:
    2010 Prius
    Model:
    II
    Bumping with status of my latest visit - So I rolled into my local Toyota dealer this morning as normal. I talked with the same service adviser as I have the previous times regarding this issue. Keep in mind this is the third time I am coming in for this problem. This time I waited for a total of 4 hours and was told that they tested everything and everything came out fine - and that they would be on the phone with the "tech line" and give me a call once they find something out. Sure enough, once I was about 2 miles from home the light came on once again (they had not done anything to my vehicle, so I was expecting this). It's still such a bummer. I asked.. What can we do if this doesn't work? He jokingly said I'll get you 4 new tires and 4 new sensors. We SHOULD do that my next visit if they can't figure out the problem. I've probably waited a total of 10 hours there the past 3 visits.. to STILL have the same issue. Any ideas as to what I can do or tell the service adviser? I'm expecting a call from him within the next few hours or so. I'm going to tell him that if I drive down there, and drive back and it's not fixed we are going to have a problem. :confused:
     
  4. tumbleweed

    tumbleweed Senior Member

    Joined:
    Oct 3, 2005
    4,067
    688
    0
    Location:
    Eastern Oregon
    Vehicle:
    2010 Prius
    Model:
    V
    I definitely think it is time they replaced all 4 sensors, they could all have weak batteries if they came from the same batch at the factory, which they probably did.

    If that doesn't solve the problem they should replace the unit in the car that monitors the sensors, it may have a weak receiver or some other problem.

    If they refuse you should investigate lemon laws and other remedies your state may offer, start with the state attorney general's office. I do not believe at this point that would be overreacting. The TPMS is a safety system and you should stress that point, if it's continuously in alarm it can't warn you of a low tire. It may also be time to file a report with the NHSTA, they are interested in safety related items. Even though many of us on this site do not like the TPMS and would be happy to be rid of the things your best course is probably to approach this as a safety related defect. Be sure to call Toyota and create a case number and let them know what is going on if you haven't already done so.
     
  5. LulzChicken

    LulzChicken Prius Enthusiast

    Joined:
    Jul 19, 2009
    791
    135
    0
    Location:
    Alabama
    Vehicle:
    2010 Prius
    Model:
    II
    That is a good point. I am going back tomorrow - I did not hear back from my service adviser as he promised, and I tried calling with no answer.

    I also do believe that they should replace the unit - I'll also talk to them about this.

    Thank you for all of your VERY useful information. You have helped me a tremendous amount. I'll keep you all updated. Thank you!
     
  6. jrct9454

    jrct9454 Junior Member

    Joined:
    Feb 17, 2006
    73
    8
    0
    Location:
    Vancouver, WA
    Vehicle:
    2010 Prius
    Model:
    II
    As a dedicated disbeliever in the value of TPMS, there is a side of me that simply sees this as one more piece of evidence about why this whole business is such a lousy idea.

    On the other hand, I also see this as a test of whether Toyota and its dealer body can / will solve problems, in the real world, on the ground, any better than some of the more miserable examples in the current new car galaxy, e.g. VW, for instance. My personal experience is mixed in this regard, and so far my extensive Toyota history has revealed little because these cars haven't needed a lot of problems solved. One of the reasons I'm driving a Prius instead of a VW diesel is that American VW dealers have shown a remarkable tendency to be unable to diagnose and fix the most common problems that come up in their new cars. This TPMS issue will be an interesting, if minor, case study to see if Toyota can do any better.
     
    1 person likes this.
  7. Smirv

    Smirv AkA: Ryan

    Joined:
    Apr 6, 2010
    212
    18
    0
    Location:
    Illinois
    Vehicle:
    2010 Prius
    Model:
    III
    Update on my flashing tpwl. I finally got it into the dealer today. I was gettin an oil change and I mentioned it to the service guy. He said it was a faulty sensor and they would replace it. After waiting he comes back with the reciept of what they did and explained that sometimes the sensors can "fall asleep" if not reset in awhile. They used a magnet to "wake it up" and said it should be fine now. Ill report back after driving for awhile to see how it works.
     
  8. LulzChicken

    LulzChicken Prius Enthusiast

    Joined:
    Jul 19, 2009
    791
    135
    0
    Location:
    Alabama
    Vehicle:
    2010 Prius
    Model:
    II
    I agree - I don't even need it on my car. :rolleyes:
    Hmmm okay - sounds like a reasonable procedure. Let me know how it goes!

    --
    The Toyota Corpoerate lady calls me back each day to give me updates about what the dealer has told her. First day they were closed, second day she couldn't reach the service manager, and today she said that they are still looking into things to do. I'll hear back from her at the beginning of next week. If this doesn't work I'm going back in there with my mouth blazing. I've had this issue since MARCH.
     
  9. Smirv

    Smirv AkA: Ryan

    Joined:
    Apr 6, 2010
    212
    18
    0
    Location:
    Illinois
    Vehicle:
    2010 Prius
    Model:
    III
    Welp, it only took a day and the tpwl came back flashing again. Guess it's back to the dealership.
     
  10. mhmercer

    mhmercer New Member

    Joined:
    Oct 11, 2009
    44
    3
    0
    Location:
    Alameda, CA
    Vehicle:
    2010 Prius
    Model:
    V
    Out of curiosity, what is the purpose of the TPMS' per tire "ID" signatures, as the tires' pressures are treated collectively? As far as I know, one cannot even tell which tire's pressure is low if it should become so.

    Marshal
     
  11. LulzChicken

    LulzChicken Prius Enthusiast

    Joined:
    Jul 19, 2009
    791
    135
    0
    Location:
    Alabama
    Vehicle:
    2010 Prius
    Model:
    II
    That's what happened to me.. I wish you the best. The lady at Toyota corporate is going to call me Monday with an update. I suggest you call Toyota and make a case because you may end up having the same issue as me (whatever it may be).:confused: Let me know what you find out please!
    I'm not sure - but I don't believe the Prius tells you which tire is low if the light does come on - maybe it does but I'm not sure.
     
  12. PrBuddy

    PrBuddy Member

    Joined:
    Feb 8, 2010
    14
    3
    0
    Location:
    California
    Vehicle:
    2010 Prius
    Model:
    III
    To make sure that the system reports the pressures from your car's tires, not from the next one over in a parking lot?
     
  13. mhmercer

    mhmercer New Member

    Joined:
    Oct 11, 2009
    44
    3
    0
    Location:
    Alameda, CA
    Vehicle:
    2010 Prius
    Model:
    V
    Sounds right.

    It's a shame that there, apparently, has been no provision made for displaying the temperature corrected tire pressure for each wheel.

    Marshal
     
  14. LulzChicken

    LulzChicken Prius Enthusiast

    Joined:
    Jul 19, 2009
    791
    135
    0
    Location:
    Alabama
    Vehicle:
    2010 Prius
    Model:
    II
    Just a quick update everyone - They have a new TPMS ECU on order and should arrive on Wednesday. I'll let you know if that fixes my problem. What is funny is.. This problem only happens when I am driving in the CITY - I had no problems over my 350 road trip today. Weird huh? I hope they don't mess up replacing the ECU on such an advanced vehicle. Fingers crossed!
     
  15. PriusG3IV

    PriusG3IV New Member

    Joined:
    Jun 13, 2010
    37
    3
    0
    Location:
    Kentucky
    Vehicle:
    2010 Prius
    Model:
    IV
    This could also be a faulty TPMS sensor.

    I currently drive a HyHi (3GIV is on order and due to arrive August end). Just yesterday I had a ! inside the triangle + the low tire warning symbol illuminate (cross section of a tire with a ! inside).

    My HyHi has the center MFD above the NAV screen and one of the screens shows the tire pressure of all 5 tires - just not WHICH tire is WHAT pressure. The offending tire pressure was "27" (the MFD also notes that the tire pressures should be "33").

    The TPMS sensor was checked and found to signal the pressure to the ECU "intermittantly" so they replaced it, aired all 5 tires to my requested "35" and off I went.

    The dealer was not only responsive to the issue, but also provided ample explanation as to the nature of the problem, their intended solution and warranty covered repair.
     
  16. ThePriusMan.com

    ThePriusMan.com Waiting for my Prius

    Joined:
    Jul 20, 2010
    112
    7
    0
    Location:
    Portland Oregon - No Global Warming Here!
    Model:
    II
    IMO change the Tire Pressure to the factory, (Or what the dealer wants) and then Bring it it and say it's still BROKEN, Fix it!
    And stare at them until they take it in and fix it....

    As 18 they may not believe you, have your dad or uncle bring it in with you, THEN they will believe you and replace it..

    Don't worry You will get it fixed if you stand up to them... (Just don't let them bully you around.) Also, you can bring it to another dealer, and say this OTHER dealer is giving me a run around on fixing this.. (Dealers LOVE to Out do Others) and Warrenty is covered by TOYOTA not the dealer cost....

    Russ
     
  17. LulzChicken

    LulzChicken Prius Enthusiast

    Joined:
    Jul 19, 2009
    791
    135
    0
    Location:
    Alabama
    Vehicle:
    2010 Prius
    Model:
    II
    You do have a point - they already replaced a sensor that was reporting a "weak" signal. I thought that would most certainly fix the problem - however the issue came back the SAME day. It's so random as to when the light goes off. It's ridiculous.. I'll just keep you all updated.
    Well the first time, they told me my pressures were incorrect and that was triggering the light. I knew that was BS from the start - but I said I'll go ahead and play their game and eventually they will see I was right all along with bad sensors/ECU. Turns out I'm right. They know I am serious now. I have Toyota corporate involved and they talked to the service manager and engineers. They ended up deciding to order a new ECU for the TPMS. I was thinking about going to another dealer like you mentioned.. This one is BRAND new though - and I like the people there a lot. They just need to listen to the customers sometimes - because they are not your typical "dumb consumer" who doesn't know anything. Thanks for your insight! I'll let you know how it turns out when I bring it on on Wed.:D
     
  18. ThePriusMan.com

    ThePriusMan.com Waiting for my Prius

    Joined:
    Jul 20, 2010
    112
    7
    0
    Location:
    Portland Oregon - No Global Warming Here!
    Model:
    II
    The Different Dealer worked for me, I fought a Dealer for ever on something, (NISSAN) when to a competator. and they fixed it no questions asked.. UGH!

    Don't be afraid to stand up to them. (The repair bill is not comming out of the Dealers Pocket, In fact THEY make money on it because they get Money to fix it)

    Post back on the result please...
    Russ
     
  19. LulzChicken

    LulzChicken Prius Enthusiast

    Joined:
    Jul 19, 2009
    791
    135
    0
    Location:
    Alabama
    Vehicle:
    2010 Prius
    Model:
    II
    I'll keep the other dealer option very open. I really want the reverse beep disabled, and they should do that for me for NO charge because of all these problems. I talked to my service advisor one day about the reverse beep and how I wanted it to be disabled and he said they are not allowed to do it and that NHTSA said they cant disable it because its a "safety feature".. That would explain why its under the "customizable features" section of the manual. Also - when I am in reverse it's hard to hear anything that's going on around me with that annoying nice person beep. I think the BEEP is a safety concern! Anyway I'll let you all know how this TPMS ECU replacement works. I'm gonna try to get them to disable the reverse beep too. We shall see how this goes.. :rolleyes:
     
  20. tumbleweed

    tumbleweed Senior Member

    Joined:
    Oct 3, 2005
    4,067
    688
    0
    Location:
    Eastern Oregon
    Vehicle:
    2010 Prius
    Model:
    V
    NHTSA does not require a reverse beep in any privately owned passenger car. They are required on certain commercial vehicles but they have to sound outside the vehicle not inside. The reverse beep disable does not completely disable the reverse beeper it just limits it to one beep when you go into reverse.

    A seatbelt beeper is required by NHSTA but it only needs to sound for 6 seconds and have a flashing light on the dash. That is exactly what you will have left when the seatbelt beeper is disabled. The seatbelt beep disable only disables the extra beeps that Toyota puts in to keep you "extra safe". It does not disable the beeps required by the NHTSA.

    If your service advisor told you NHTSA said they are not allowed to disable the reverse beeper or the seat belt beeper listed in customizable features he is either misinformed or lying to you. There is just no way a company as conservative as Toyota would put in a customizable feature that is illegal to customize.

    The good news is you can buy a ScanGaugeII and disable them yourself, it also lets you look at some important data from your car, RPM, coolant temperature, and many other things.