1. Attachments are working again! Check out this thread for more details and to report any other bugs.

Disappointed with Toyota Dealerships? Go to a Lexus dealership instead!

Discussion in 'Gen 2 Prius Main Forum' started by 2k1Toaster, Jun 7, 2010.

  1. hill

    hill High Fiber Member

    Joined:
    Jun 23, 2005
    20,181
    8,355
    54
    Location:
    Montana & Nashville, TN
    Vehicle:
    2018 Chevy Volt
    Model:
    Premium
    At least if you DIY, you'll be able to assure you got the best oil, and a nice filter. Some of the goo that aftermarket places use (especially when you bring in one of those $13.99 coupons) is the bare minimum ... lending proof the the ol' saying that you get what you pay for. Wall mart sells pure synthetic 0w-20 & 0w-30 for WAY less than you pay, if you made a request for it at the aftermarket places.
     
  2. cycle11111

    cycle11111 New Member

    Joined:
    May 6, 2010
    145
    10
    4
    Location:
    McKinney, Texas
    Vehicle:
    2010 Prius
    Model:
    IV
    Funny the Toyota dealer near me sounds like your Lexus dealer - carwash, WiFi, snacks, nice waiting area etc.

    It is Pat Lobb in McKinney - and no I do not work there, just bought my Prius there.
     
  3. pdhenry

    pdhenry It's HEEERE!

    Joined:
    May 26, 2008
    406
    15
    0
    Location:
    PA
    Vehicle:
    2008 Prius
    Pssst. It's not really "free"...
     
  4. The Electric Me

    The Electric Me Go Speed Go!

    Joined:
    May 22, 2009
    9,083
    5,798
    0
    Location:
    Undisclosed Location
    Vehicle:
    Other Non-Hybrid
    Model:
    N/A
    You're Right. The Autozone parking lot is the common mans service center. Autozone needs complimentary muffins...
     
  5. a_gray_prius

    a_gray_prius Rare Non-Old-Blowhard Priuschat Member

    Joined:
    Jun 13, 2008
    2,927
    782
    0
    Location:
    IL
    Vehicle:
    2008 Prius
    Model:
    N/A
    Some of us are able to take things into our own hands and have used the Autozone parking lot to service their own cars. Did you know that they'll pull a code off your car for free (and a hell of a lot faster than the seemingly-completely-incompetent Toyota dealership service deprtments)? Hell - I wouldn't be suprised if somehow Toyota service managed to screw something up on my car just pulling a code off my car (knock on wood that I haven't had any thrown). I know for sure that they can't be trusted to put the right oil in my car, even when I bring my own oil.
     
  6. Eoin

    Eoin Active Member

    Joined:
    Oct 6, 2009
    593
    116
    0
    Location:
    Long Island
    Vehicle:
    2010 Prius
    Model:
    IV
    Now that I think of it, I did replace my Tercel's headlight bulb in an Autozone parking lot, not to mention the wipers. Guess I must be really poor...

    I have yet to see someone do a transmission overhaul on the sidewalk, but it will happen.
     
  7. SageBrush

    SageBrush Senior Member

    Joined:
    Jun 4, 2008
    11,627
    2,531
    8
    Location:
    Southwest Colorado
    Vehicle:
    2012 Prius v wagon
    Model:
    Two
    Quite the horror story -- I guess I am lucky. My owner gives me a nice smile and a cup of OJ if I change the oil without leaving too much of a mess.
     
  8. The Electric Me

    The Electric Me Go Speed Go!

    Joined:
    May 22, 2009
    9,083
    5,798
    0
    Location:
    Undisclosed Location
    Vehicle:
    Other Non-Hybrid
    Model:
    N/A
    Hey, I'm not knocking Autozone. They're great. I just know my own personal strengths and weaknesses and if I try to fix something myself in a parking lot? It's probably going to end up needing a tow truck.

    I'm just saying we could raise expectations. How about they pull a code, sell you the part and offer you a muffin?
     
  9. silentak1

    silentak1 Since 2005

    Joined:
    Jul 1, 2005
    893
    28
    0
    Location:
    LA
    Vehicle:
    2010 Prius
    Model:
    III
    I thought Autozone stopped lending the OBD II readers and now some even have a sign saying that you cannot work on cars on the parking lot for liability reasons. But nobody really enforces that.
     
  10. a_gray_prius

    a_gray_prius Rare Non-Old-Blowhard Priuschat Member

    Joined:
    Jun 13, 2008
    2,927
    782
    0
    Location:
    IL
    Vehicle:
    2008 Prius
    Model:
    N/A
    Correct (sort of). One of the people working there will pull the code for you so no lending goes on (they handle the reader).

    Alternators and batteries as not terribly hard to replace on certain cars in Autozone parking lots.
     
  11. SageBrush

    SageBrush Senior Member

    Joined:
    Jun 4, 2008
    11,627
    2,531
    8
    Location:
    Southwest Colorado
    Vehicle:
    2012 Prius v wagon
    Model:
    Two
    Ever try replacing an alternator in a Prius ? Autozone lot or not, you will be at it forever.
     
  12. 2k1Toaster

    2k1Toaster Brand New Prius Batteries

    Joined:
    Feb 14, 2010
    6,035
    3,855
    0
    Location:
    Rocky Mountains
    Vehicle:
    2006 Prius
    Model:
    Three
    If Autozone gave me a muffin, I'd be all over that
     
  13. jelloslug

    jelloslug It buffed right out!

    Joined:
    Jun 11, 2008
    813
    54
    0
    Location:
    Greenville, SC
    Vehicle:
    2008 Prius
    I buy my own muffins and eat them in the my garage while I changing my own oil.
     
  14. silentak1

    silentak1 Since 2005

    Joined:
    Jul 1, 2005
    893
    28
    0
    Location:
    LA
    Vehicle:
    2010 Prius
    Model:
    III
    I see that we have gone astray from the main topic to the amenities offered in dealerships...
     
  15. jelloslug

    jelloslug It buffed right out!

    Joined:
    Jun 11, 2008
    813
    54
    0
    Location:
    Greenville, SC
    Vehicle:
    2008 Prius
    But muffins are a very worthwhile diversion.
     
  16. silentak1

    silentak1 Since 2005

    Joined:
    Jul 1, 2005
    893
    28
    0
    Location:
    LA
    Vehicle:
    2010 Prius
    Model:
    III
    Indeed, i guess i'm going to have rotate my oil changes to dealership that carries the best Blueberry muffin. Will keep y'all posted... ;)
     
  17. hill

    hill High Fiber Member

    Joined:
    Jun 23, 2005
    20,181
    8,355
    54
    Location:
    Montana & Nashville, TN
    Vehicle:
    2018 Chevy Volt
    Model:
    Premium
    The south O.C. Lexus Dealer has oatmeal raisen cookies ... and foo foo coffee. But even considering both ... it is NOT outweighed by the fact that they'll tap you for $90 ... just to replace your cabin filter ... which takes a whopping 90 seconds, when you include the time to open the box, and find a trash can for the old one.

    :eek:

    .
     
  18. mkabat

    mkabat New Member

    Joined:
    Jul 12, 2008
    3
    0
    0
    Location:
    Chicago
    Vehicle:
    2008 Prius
    Every Toyota dealership is different... I had to replace both headlights at the same time! The Crystal Lake dealership where my car was purchased is so rude and has made errors with the car on the simplest of tasks such as an oil change. The cost for the new headlamps was so expensive that I called numerous dealers and the Arlington Heights dealer did it for free with a promise of returning there for regular maintenence. However, that was a negotiated deal:)
    They were professional and have a new customer for life!!
    Each dealer also quotes different prices for the extended warranty when purchasing the car!
     
  19. a_gray_prius

    a_gray_prius Rare Non-Old-Blowhard Priuschat Member

    Joined:
    Jun 13, 2008
    2,927
    782
    0
    Location:
    IL
    Vehicle:
    2008 Prius
    Model:
    N/A
    Hey can you PM me the name of the one in Arlington Heights?

    Pauly Toyota in Crystal Lake did my 60k service. No complaints (I'll admit a low standard: actually putting the correct oil in my car), however they did refuse to replace my gas pedal with a new one in spite of multipe requests to multiple people (in contradiction of what was indicated in this thread: http://priuschat.com/forums/gen-ii-prius-technical-discussion/79103-ssc-90l-pedal-modification.html). I am still working at it (thank you Toyota for wasting my time).
     
  20. Tideland Prius

    Tideland Prius Moderator of the North
    Staff Member

    Joined:
    Oct 2, 2004
    45,024
    16,244
    41
    Location:
    Canada
    Vehicle:
    Other Non-Hybrid
    Model:
    N/A
    The last time I checked, it was Cdn$200 for an oil change for a Lexus. I think I'll stick with Toyota ($45).