New Hampshire Toyota Service

Tire pressure you can do yourself; once you've got them where
you want them [a bicycle hand pump works fine, btw] you can
reset the TPMS with the button under the steering column. The
dealer probably won't do that because they're too afraid of
lawyers.
.
You can probably also pop in the hole-plugs yourself; that's
supposed to be part of dealer pre-delivery and they should have
done it before giving you the car.
.
The other stuff .. you can hopefully get done under warranty
or them missing new-car prep items; steering wheel alignment
probably wants to be backed up by an all-round alignment check
too.
.
_H*

 

I live in 'southern' NH. I mostly go to Ira Toyota in Manchester because they are the closest. I have taken the Prius to Grappone Toyota in Concord NH and in the past, with a 4 Runner and RAV4 used Nashua Toyota.
They all seem pretty equivalent.
I bought my Prius at Ira and the pre-delivery work seemed fine.
If I ask them to do something they do it and everyone there seems pleasant enough.
Just a few months ago I had occasion to go to Rockingham Toyota to look at a used car they had there that I thought I might be interested in. It was a VW newbeetle convertible. I was going to trade my VW cabrio for this 'newer' convertible. They were kinda bad when we started talking price. They had the car advertised at $8998 and all of a sudden they tried some trick stuff telling me the car had been advertised incorrectly and that the price was really $9400. This happened after I told them I wanted more for my trade.
Anyhow, I did not buy anything from them. That's what happens when a woman walks into a car dealership alone. It's not fun.
I think these dealerships might be a drive for you from the Salem area. But that is the scoop.
Good luck.

 

give them a shot at service, you're not going to need anything for a long while anyway. i'm in mass and if you find a service dept. that listens to you, does only what you want, knows all the facts and charges what the estimate, let me know. i'd drive as far as octavia.

 

So, are they getting a crappy customer satisfaction survey?

 

no problems to report with Toyota of Nashua: they haven't overfilled oil after changes and will leave tires where you want (if you ask and have them note on the paper -- forget to do that and all bets are off). Manchester is probably more convenient thought

 

GREAT service/sales etc with Grappone Toyota. Have purchased 3 Prius's so far. Management goes out of their way to deliver service, parts and sales.

(HEY WHAT IS THE PLURAL OF PRIUS?

 

According to Toyota the plural of Prius is Prius (like sheep), but common usage says Prii and Priuses. I believe Latin rules would give us Priores, not that Prius is necessarily Latin. If someone were REALLY concerned about avoiding a faux pas, one could say "Prius cars"

I think whichever makes you happy works. Just say it with enough authority that listeners assume you MUST know what you're talking about.

Nolo

 

Even if you never plan to use this dealer again, if I were
you, I would write them a polite letter which describes
your dis-satisfaction. Include the specifics you describe.
Finish with a suggested action they could do to resolve
your dis-satisfaction. This should be addressed to the
dealership owner, with a copy to the sales manager
(your salesman's boss).

No company wants dis-satisfied customers. No company
can endure and prosper by creating unhappy customers.
But, if the right person isn't even aware that you are not
satisfied, then nothing will get done. Your informing the
sales rep was the proper first step, but obviously he
either didn't care or was not empowered to do anything
about it. Having been in sales (computers) myself for
twenty years, I know that a "professional" sales rep
will take care of his customers, because he wants
them to come back and buy again. An "amateur" rep
will take the deal and move onto the next sale - not
caring much about you after you bought but also not
realizing that you will never buy from him again. The
amateurs don't last long, but unfortunately they are
around.

On the other hand, maybe it's just that in New England
they believe customers are hardy and self-reliance, vs
West Coasters who like to be waited on hand and foot. ;-)