Electric won't turn off/Gas engine won't turn on

My guess is that the 12V was old (it's the original?), and they killed it by leaving a door open during service.

 

In that case, good luck.

If you plan on asking the forum about the dealership's diagnosis, make sure to get all of the codes and subcodes from the dealer.

 

I hope they put it on the right post when the tried to jump it.

 

Apply the parking brake, then remove the key fob from the vehicle.

 

Sorry about my suspicious mind, but what are the chances that it just died like that taking it for a little drive around the block or whatever. About one in a million right. And we know that neither changing oil or tires can do any harm to the electrical system.

So here's what my horrible suspicious little mind thinks really happened. They did the usual mechanic thing and left it in either "acc" or "ig-on" all day to listen to the radio or CD while they worked. They then found that they'd flattened the 12V and it wouldn't start, so they decided to jump start it and GOT IT WRONG. Knowing that they might have done thousands of dollars worth of damage they made up the BS excuse about it just up and totally dying on a simple test drive. Good luck trying to prove any of that though.

Anyway make sure you ask the dealer to give opinion on how they think the damage might have occurred.

 

I don't know what the tire people did wrong, BUT, you gave them a working vehicle and they screwed it up by changing the tires. If they are cooperative you should be able to request a new battery (12V). Just because they may be unfamiliar with the eccentricities of the Prius does not excuse them from the ruination of your battery. It may have lasted 4 more years! As we all know, it is imperative to keep the car in ready mode if: one is listening to the radio, running the AC, etc. AND PARKED. If, the tire company pays this time, they will not repeat that mistake. Be kind, gentle, polite, diplomatic and forceful.

 

The bee in the MAF sensor bit just doesn't sound right. Sure, stuff
happens. But if the bee bit is true, something else is wrong too.

The Prius has an air filter in the intake tract before the MAF, and it
should stop things much, much smaller than a bee getting sucked into
the engine.

Clean and dirty intake air filters:


The air filter is in the black plastic box on the left, the engine is below
the box.


Did the service writer/tech say anything about the filter having a hole
in it, and it needing replacement as well?
Did he say anything about the filter not seating properly so the bee could get past it?

Strange.

Also, if the 12V battery was fully, or nearly fully discharged it will
result in a reduced service life, which is normally ~four years. The
dealer's recharge gets the car back on the road, but it doesn't restore
the battery to its pre-discharge capacity. You got screwed on this.
The tire store needs to buy you a new battery to make things right on
this.

 

It is unfortunate your "horrible suspicious little mind..." fogs the reality and passes a judgment on he alleged behavior of a tech you do not know and have not seen.

They may have done something improper, like not to power down completely and run the 12V battery down...but a 2005's 12V battery should have been changed a long time ago.

As a shop owner specializing in electrical system, I cannot imagine any technician put up a Prius on the lift with radio blaring (thru close doors...mind you) to listen to CD while doing an oil and tire change...but I guess I could be wrong!

As far as the bee on the MAF goes...maybe the accumulated blob of dirt looked like a bee. Who knows.

Regards,

Starky

 

Yes it might have been a bit harsh, that's why I prefixed it with the whole "my horrible suspicious mind" thing. But from the original description that eweeks gave it did sound like the inverter had blown or something serious was wrong with the electrics. A reverse polarity jump start was simply the most likely thing I could think of to cause that ok. And my scenario was simply the most likely way that a jump start might have been required ok.

 

All logical, To the OP: Press them for a new battery, they owe it to you. Everything the tire changers are saying is garbage.:cheer2:

 

Ask the service facility if they inspected your air filter to see if it needed to be replaced.