Brake Recall Service

I am totally impressed. I figured I'd just wait a while to get my update done. Get the letter, take my time responding.... no rush really. Tonight, I got a call from my dealership! They are ready to have me come in as soon as it's convenient for me.

 

Does regeneration still work? Does it seem to work differently?

 

My dealer said they would be getting the updates and instructions this week and they will be calling us next week to set up an appointment. How is it you all got it done so fast?!?

 

What do you mean by "tighter"? More sensitive to foot pressure?

 

Got my update yesterday. My dealership was aware of the recall when I called and saw me the same day. The wait was about 1.5 hours, there was another couple there who just bought theirs on Monday, their dealer had asked them to bring it in.

The service dept is understandably busy atm, but they were friendly and responsive.

The brakes are noticeably more responsive to lighter foot pressure I think. More consistent with "typical" brakes I suppose.

I wonder if this change will have any affect on economy. Wasn't the original transition there to make better use of regenerative braking?

 

You're lucky to live in the US. I just called my dealer and the girl that answer the phone told me there is no recall on 2010 Prius. I told her it was posted on Toyota Canada website. 15 second later, she say they don't have any information on that yet and ask me to wait til I received letter from Toyota Canada and call again!

 

No worries mate, that same is happening up here is Alaska (part of the US).

 

How do you know this isn't imaginary, as this is not a blind test?

The appropriate test would be brake response braking over a pothole (before and after the fix), not the general feel which is very easily imaginary.

 

Yes I called yesterday the dealer close to my house said they are booked and schedule me 2.5 weeks out. I thought maybe because I didn't purchase the car there. Called the dealer where I purchased the car this morning, 1st response was "your vin starts with J so your car is NOT part of the recall" I stated that mytoyota online says different. Put me on hold came back a few minutes later and said "We have not received the parts yet and the techs are not all trained, I'll take you name and number and call you later today with a schedule". PARTS? what parts do you need to flash the ECU? "Silence, we will call you when the parts arrive and we are ready to service your car." Oh Well....

 

After reading all of this, I decided I would call about getting the recall SSC-A0B done on our 2010. When I called yesterday, the Service Advisor told me they didn't have any information on the recall and to wait until I received my letter. I faxed the information on the recall which was on "My Toyota" to my salesman at the dealership and told him the information was available and I wanted the work done. He called me back later in the day yesterday and said the head Service person told him they didn't have anything but he would call me back in a few days/weeks when they did.

This morning, I called and left a message for my salesman stating members here at PruisChat were already getting their recall performed and I wanted to speak with the head of their service department. A little later, he called back and said "What a difference a day makes" and he would have someone call me back to schedule the work. Two minutes later a woman called and my Prius goes in Saturday at 9:30 am (could have been earlier (like today) but my wife & I work full-time)..

Moral of story, be persistent.

 

Perhaps psychological...
My car seems to run better after a car wash.
Smoother after an oil change.
And quieter in a light rain.

 

I should be getting the update today or tomorrow as my car happens to be at the dealer (getting repaired from when I was backed into by a semi). I am curious to know if it "feels" any different than before.
Since I didn't notice the problem before I wonder if I will be able to notice anything now?

 

I will be heading in tomorrow at 7:30am for the maintenance on my 2010. I will update tomorrow regarding any difference I feel with the car.

 

If you've never experienced the perceived loss of braking power as a result of braking over potholes (which is very noticeable), I doubt you'll detect any difference and any differences in general braking feel would be purely psychological.

I am most interested in whether it's eliminated completely or reduced to Gen II's braking characteristics.

 

After the fix, close both eyes before braking. This should make it a double-blind test. You could also repeat the test, driving various distances with your eyes closed, before braking, to improve generalizability. Be sure to post your test results from your hospital ward.